Annie Hoffa, Cplta Email & Phone Number

Greater Denver Area

Fort Worth, Tx

Irving, Tx

• Manage multiple, ongoing Corporate Real Estate projects and database for owned and leased facilities, while providing support to Global Corporate Services and Building Services departments.• Read and interpret leases, complete abstracts and maintain property files for a global portfolio of 350 leases and 25 owned locations.• Track and report critical dates for upcoming lease expirations and renewals.• Research company’s internal real estate requests for offices, warehouses, chemical storage facilities and land for build sites.• CAM expense & reconciliation tracking.• Prepare real estate documents including contracts, leases, notices and miscellaneous correspondence.• Real estate information management and reporting from technology systems and database.• Ongoing maintenance of real estate database and document storage (electronic and hard files)• Request real estate payments and work with AP to provide supporting documentation.• Review and approve invoices for operating expenses, in accordance with contract provisions.• Facilitate communication and exchange of information/documentation between multiple departments to ensure accuracy and success of corporate real estate transactions.• Support third party real estate broker transactions including acquisition and disposal of assets, office and warehouse leasing and office design/build out. • Prepare annual budget draft and presentation for Corporate Real Estate department.

Eden Prairie, Mn

Administrative• Managed the operation of 12 common interest communities, consisting of 900 units, including condos, townhomes and mixed use office/residential.• Handled a high volume of emails and phone calls regarding community issues and facilitated conflict resolution, while serving as a liaison between homeowners, the Board of Directors, service vendors and local government entities.• Interviewed, hired, trained and oversaw resident managers.Facilities Management• Conducted regular property inspections and an annual spring inspection.• Coordinated building/grounds maintenance and cultivated working relationships with vendors and contractors.• Prepared requests for proposals and obtained multiple, competitive bids for projects.• Reviewed, evaluated and executed contracts.• Coordinated, managed and inspected construction/restoration projects, while facilitating a high level of communication between the consultants, city planning & inspection departments, contractors, vendors and Board of Directors. Projects ranged from $250,000 - $1,000,000 including attic ventilation & insulation, roof replacement, boiler replacement, and engineered pond retention wall replacement.Financial• Reviewed and presented a complete financial report on a monthly basis.• Prepared annual budget draft for each property.• Administered Association’s collection policy, including late fees and delinquency letters. Initiated the lien/ foreclosure process, as required.• Advised and assisted in compliance with the statutory requirements for capital replacement reserves, including development of a reserve study.

Irvine, Ca

Sales and Marketing• Took a startup business from $150,000 in gross sales to over $1,000,000 in two years by increasing the portfolio of luxury vacation homes for rent.• Coordinated advertising and promotional marketing activities.• Instrumental in website design, search engine optimization and online advertising.• Determined price schedules.• Completed sales contracts and collected deposits.Guest Services and Homeowner Relations• Increased existing client base from 4 to 40 homeowners in a year, with 96% retention over a 5 year time period.• Built a referral program with local developer and converted home buyers in need of property rental and management services to become clients.• Assisted guests with coordination of weddings, family reunions and corporate retreats, in accordance with all city and neighborhood regulations.• Highly skilled in problem solving during emergency situations, resolving guest complaints and dealing with difficult people.Accounting• Implemented new reservation software that streamlined online bookings and daily data entry into the accounting system. Enabled our accounting process to function without separate data entry.• Responsible for accounts payable, accounts receivable, month end process and disbursement of owner funds.• Prepared and reviewed monthly financial reports to check accuracy of accounting procedures.Property Management• Met with prospective guests and homeowners to show properties and explain terms of the property management program.• Managed and oversaw five teams of onsite housekeeping and maintenance staff.• Planned, scheduled and coordinated general maintenance, major repairs and remodeling of homes.• Investigated complaints, disturbances and violations. Resolved problems following building, neighborhood and city regulations.• Routinely inspected homes to determine necessity of repairs or maintenance.