Ann "Annie" Kwong Email & Phone Number

San Jose State University

• Senior Administrative Business Partner - supporting 1 senior director + 9 program managers
• Co-Lead - PSM Culture & Community Crew (2022-Present)
• Mental Health Initiative - Principal Administrative Business Partner/Project Coordinator for Mental Health Awareness Month (2023, 2024) + Mental Health Champion, MHC Site Lead, MHI Strategy Team (Present)
• Administrative Project Lead - Get gREDy (Present)
• Core Team Member - Diversity L.A.B.S. (Leadership, Authenticity and Belonging in Science) (2022-Present)
• Core Team Member - Academy of Excellence (2023)

United States

• Serving on Executive Committee as Secretary - 2023-24Serving on Executive Committee as Events Coordinator - 2022-23Representing Family Advisory Board as Liaison for
• Student Outreach
• Student Involvement
• Transportation
• Spartan Family VolunteersPanelist for outfacing Family Advisory Board parent events as part of New Student & Family Programs under the office of Student Affairs.

• Managed office operations, including accounts receivable, customer service and business correspondence.
• Leveraged efficient organizational and time-management abilities while assisting the business owner with the administrative operations required to launch a new company.
• Assisted in building communication and fostering relationship between team and client.

San Francisco Bay Area

• Promoted Food Truck Mafia's brand presence on social media circles by utilizing content marketing and social techniques utilizing Facebook, Instagram, Twitter, and utilizing Canva and similar apps for graphic creation.
• Managed and updated the company website to promote upcoming events and new releases on the website.
• Assisted with all administrative duties and maintained a positive customer service interaction.

Redwood Shores, CA

• (Contract via HireGenics & Ranstad)
• Event coordination and logistics management focused primarily on Oracle Applications User Experience (OAUX) events at Oracle Open World. Coordinated travel, housing, meeting logistics and catering for multiple day.
• Communicated event specifications to the internal crew and external partner teams, managed the flow of information, and served as an escalation point during events.
• Executed creative ideas such as converting the very windy balcony of the Intercontinental Hotel for demos and meet & greet events for annual OAUX Exchange events and organizing branded pedicabs to transport valued 300+.

• Garnered extensive product knowledge and honed my ability to convey quality recommendations for customer's benefit. 88% “love” rate from clients.
• Handled all aspects of administrative matters, including filing documents, working with confidential information, and performing data entry functions.
• Inspired trust by maintaining a respectful work environment, modeling ethical behavior, fostering open communication and maintaining stellar customer service.

Menlo Park, CA

• (Contract via ATR)
• Advanced multitasking abilities, organizational, and attention-to-detail skills to manage and orchestrate all operations related to the monthly New Hire Training sessions, providing onboarding support, arranging.
• Served as clerical support for the day-to-day operations, liaising between Human Resources, Sales, Professional Education and Healthcare Compliance departments.

Menlo Park, CA

• (Contract via ATR)
• Managed domestic and international registration, hotel, catering, transportation, logistics, social events and CME sessions for The Sinus Forum, a medical conference for over 900 ENTs and Otolaryngologists.
• Ensured that speakers had their presentations accessible and required materials locked and loaded in their "ready rooms".
• Assisted in design and coordination of trade show booths, and managed transportation of equipment and supplies, scheduled booth coverage and orchestrated social events for team and valued customers.

Fremont, CA

• Developed extensive knowledge in working with Filemaker, QuickBooks, Paypal and Authorize.net for managing invoices, payments and payroll.
• Coordinated customized entertainment for event planners, promoting and booking services for events while maintaining schedules for 20 entertainers.

Fremont, CA

• Prepared and coordinated performance schedules and logistics support within internal departments to ensure delivery of routine and significant events.
• Created newsletters and flyers in Photoshop, and managed the Community Relations pages on the hospital website with Adobe products.
• Worked collaboratively with community members and partnering organizations to boost community engagement programs.

Santa Clara, CA

• Reviewed, evaluated and responded to incoming speaking invitations for Jerry Yang and David Filo (Chief Yahoos/founders), C-level executives, Vice Presidents and Directors at Yahoo! while proactively researched.
• Managed and coordinated events for the PR department (i.e., media training, photo/video/television shoots, conference calls, special projects)

San Jose, CA

- Planned & purchased broadcast and print media - Tracked available media space for purchase, processed ad buys and reconciled invoices - Collected information about the kinds of audiences that could be reached by the different media and the approximate size of those audiences - Media planner / buyer work with account executives to establish a plan for.