Ann "Annie" Kwong Email & Phone Number

San Jose State University

• Senior Administrative Business Partner - supporting 1 senior director + 9 program managers• Co-Lead - PSM Culture & Community Crew (2022-Present)• Mental Health Initiative - Principal Administrative Business Partner/Project Coordinator for Mental Health Awareness Month (2023, 2024) + Mental Health Champion, MHC Site Lead, MHI Strategy Team (Present)• Administrative Project Lead - Get gREDy (Present)• Core Team Member - Diversity L.A.B.S. (Leadership, Authenticity and Belonging in Science) (2022-Present)• Core Team Member - Academy of Excellence (2023)

United States

Serving on Executive Committee as Secretary - 2023-24Serving on Executive Committee as Events Coordinator - 2022-23Representing Family Advisory Board as Liaison for• Student Outreach• Student Involvement• Transportation• Spartan Family VolunteersPanelist for outfacing Family Advisory Board parent events as part of New Student & Family Programs under the office of Student Affairs.

• Managed office operations, including accounts receivable, customer service and business correspondence.• Leveraged efficient organizational and time-management abilities while assisting the business owner with the administrative operations required to launch a new company.• Assisted in building communication and fostering relationship between team and client.

San Francisco Bay Area

• Promoted Food Truck Mafia's brand presence on social media circles by utilizing content marketing and social techniques utilizing Facebook, Instagram, Twitter, and utilizing Canva and similar apps for graphic creation.• Managed and updated the company website to promote upcoming events and new releases on the website.• Assisted with all administrative duties and maintained a positive customer service interaction.

Redwood Shores, Ca

(Contract via HireGenics & Ranstad)• Event coordination and logistics management focused primarily on Oracle Applications User Experience (OAUX) events at Oracle Open World. Coordinated travel, housing, meeting logistics and catering for multiple day partner meetings, product demonstrations and trainings around the world. (EMEA, APAC) • Communicated event specifications to the internal crew and external partner teams, managed the flow of information, and served as an escalation point during events.• Executed creative ideas such as converting the very windy balcony of the Intercontinental Hotel for demos and meet & greet events for annual OAUX Exchange events and organizing branded pedicabs to transport valued 300+ partners to and from the Moscone Center to the Intercontinental.

• Garnered extensive product knowledge and honed my ability to convey quality recommendations for customer's benefit. 88% “love” rate from clients.• Handled all aspects of administrative matters, including filing documents, working with confidential information, and performing data entry functions.• Inspired trust by maintaining a respectful work environment, modeling ethical behavior, fostering open communication and maintaining stellar customer service.

Menlo Park, Ca

(Contract via ATR)• Advanced multitasking abilities, organizational, and attention-to-detail skills to manage and orchestrate all operations related to the monthly New Hire Training sessions, providing onboarding support, arranging housing and transportation, and collaborate with the Corporate Training Team (domestic and international) on preparing training materials.• Served as clerical support for the day-to-day operations, liaising between Human Resources, Sales, Professional Education and Healthcare Compliance departments.

Menlo Park, Ca

(Contract via ATR)• Managed domestic and international registration, hotel, catering, transportation, logistics, social events and CME sessions for The Sinus Forum, a medical conference for over 900 ENTs and Otolaryngologists. • Ensured that speakers had their presentations accessible and required materials locked and loaded in their "ready rooms".• Assisted in design and coordination of trade show booths, and managed transportation of equipment and supplies, scheduled booth coverage and orchestrated social events for team and valued customers.

Fremont, Ca

• Developed extensive knowledge in working with Filemaker, QuickBooks, Paypal and Authorize.net for managing invoices, payments and payroll.• Coordinated customized entertainment for event planners, promoting and booking services for events while maintaining schedules for 20 entertainers.

Fremont, Ca

• Prepared and coordinated performance schedules and logistics support within internal departments to ensure delivery of routine and significant events.• Created newsletters and flyers in Photoshop, and managed the Community Relations pages on the hospital website with Adobe products.• Worked collaboratively with community members and partnering organizations to boost community engagement programs.

Santa Clara, Ca

• Reviewed, evaluated and responded to incoming speaking invitations for Jerry Yang and David Filo (Chief Yahoos/founders), C-level executives, Vice Presidents and Directors at Yahoo! while proactively researched industry events that fit Yahoo!'s overall strategic direction.• Managed and coordinated events for the PR department (i.e., media training, photo/video/television shoots, conference calls, special projects)

San Jose, Ca

- Planned & purchased broadcast and print media - Tracked available media space for purchase, processed ad buys and reconciled invoices - Collected information about the kinds of audiences that could be reached by the different media and the approximate size of those audiences - Media planner / buyer work with account executives to establish a plan for reaching the greatest number of potential customers at the lowest cost to the client.