Annie Kozicki Email & Phone Number

"Service is something you expect, but Hospitality is the story that you get to tell." My team-leading abilities, personable nature, and compassion have afforded me excellent customer service skills. I am looking to apply my talents and efficiency in problem-solving in the hospitality environment. As a skilled communicator with an exceptional presentation in guest satisfaction, my goals of building strong professional relationships have been beneficial throughout my hospitality experience and professional performance.I grew up in a small farm town in northern Illinois; in 2014, I moved with my family to southern Alabama. I found myself to be a nurturer from a young age and was only satisfied knowing that those around me were happy and enjoying themselves. My family has been part of the customer service and hospitality workforce from the beginning of their career, and over the years, they have taught me the importance of hard work and dedication. From a young age, my grandmother always told me that the hospitality field “is in our blood.” Her words have stuck with me through high school, my first job, and has supported me as I took further steps into my career by entering the Hospitality and Tourism Management major at the University of South Alabama. After graduating high school, I attended Coastal Alabama Community College as a business major. I decided to transfer to the University of South Alabama to further my business career in 2021. I quickly finished my General Education courses which I was proud of; however, I felt something was missing. I took personality tests, scheduled career advising appointments, and reached out to multiple successful business individuals for extra guidance. These steps helped guide me into a Hospitality and Tourism major. I have always been dedicated to my education and, more recently, hospitality; my hard work shows through my accomplishment of making the Dean's List in the Fall of 2022. The skills I have learned throughout my major have benefited me as I apply them to my daily work and responsibilities. My goals and plans are to increase my professional connections, experience, and management skills as I continuously become an exceptional leader for my team. I am very thankful to have found hospitality and look forward to furthering my knowledge and education throughout my career.