Annie Roberts Email and Phone Number
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Annie Roberts is a Director - Org and AI Transformation, HR Solutions at Lumen Technologies. She possess expertise in talent acquisition, strategy, process improvement, hr policies, strategic planning and 17 more skills. Colleagues describe her as "Annie is a strong TA optimization leader, when working at Hallmark. She was innovative, efficient and analytically-insightful on every project or initiative she touched. In addition she is a strong and strategic talent-sourcer, who helped build our team and system capabilities in the face of multiple business needs and requests. I would say that she is a clear asset to any team she works with and organization she joins."
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Director - Org And Ai Transformation, Hr SolutionsLumen TechnologiesDenver, Co, Us -
Senior Manager - Hr Org Design And Change ManagementLumen Technologies Apr 2024 - PresentMonroe, Louisiana , Us• Partner with the executive leadership team to drive strategic initiatives, including organizational design and change management, resulting in significant business transformation and driving business results. • Driving the Employee Transformation portfolio to enable Lumen’s strategic transformation and shapeshifting to achieve $1B cost savings by 2027. • Built the 300+ Custom Network organization from the ground up ensuring the new organizational design supports and aligns with the business strategy. This organization positions Lumen to successfully deliver $12B+ opportunities with social and hyperscale companies. -
Senior Manager - Talent Acquisition Operations And MarketingLumen Technologies Dec 2022 - Apr 2024Monroe, Louisiana , Us• Led a team of ten to ensure top tier recruiting processes, systems, and tools for recruiters, hiring managers, and candidates. • Drive a robust recruitment marketing strategy to improve candidate attraction and employer brand achieving a 141% increase in applicant volume across US requisitions and a 10% increase in qualified diverse candidates from 2022 to 2023. • Optimized and standardized TA processes including refinement of a recruiter playbook, reducing administrative work completed by recruiters, and defining processes, expectations, and metrics. • Managed TA budget including contract negotiations and vendor relationships.
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Manager - Talent Acquisition Operations And MarketingLumen Technologies Apr 2022 - Dec 2022Monroe, Louisiana , Us• Set strategy and guided a team of seven across key areas: recruitment marketing, project management, tool implementations, budget planning, quality control, compliance, assessment, training, and communication. • Established a recruitment marketing team, enhancing partnership and agility with in-house design capabilities.
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Lead Talent Acquisition Operations AnalystLumen Technologies Sep 2019 - Apr 2022Monroe, Louisiana , Us• Led the implementation including governance committee and CRM champions for Lumen’s first Talent Experience Management platform, powered by Phenom, including a career site in 4 languages, chatbot, CRM, and events platform resulting in a 25% increase in candidate NPS and 30% more lead generation. • Implemented two new pre-hire video interview and assessment tools, powered by HireVue and Aon, within my first three months, used for over 50% of hiring with 24,000+ candidates completing interviews annually.• Reimagined and redesigned the manager requisition creation process, reducing viewable fields by 75% and required fields by 60%, while acting as the TA liaison to key internal HR partners.
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Manager - Talent Acquisition Operations And MarketingHallmark Cards Jan 2017 - Sep 2019Kansas City, Missouri, Us• Elevated the marketing, sourcing, hiring, and onboarding functions to enable hiring of 11,000+ Hallmark employees and interns annually and a $16M+ contingent labor/freelance program.• Led integration of a pre-employment check vendor into SuccessFactors resulting in internal time savings and an improved candidate experience. • Owned recruitment marketing and external employment branding strategy and execution through social media, recruiting collateral, career website, advertising, and more.• Owned recruiting vendor relationships that enabled the process and ensured return on investment.• Directly managed 6 employees with span of control of 7: three HR Specialists - Talent Acquisition (college, alternate talent and mass customer field recruiting/RPO), Talent Acquisition Information Systems Analyst and two Talent Acquisition Assistants. Managed additional Contract Talent Acquisition Specialists and Assistants during hiring spikes. -
Senior Hr Specialist - Talent Acquisition (Recruiter)Hallmark Cards Oct 2015 - Dec 2016Kansas City, Missouri, Us• Lead recruiter for Finance, Accounting, Advanced Analytics / Data Scientist, Nursing, Sales, Sales Support, and Field Services (Merchant / Retail Operations, Mass Customers, Space & Assortment Planning, Merchandise Planning, Corporate Store Support) talent. • Led strategy and implementation of electronic hiring and onboarding via SuccessFactors for store level hiring replacing the previous paper process for 375+ nationwide HMK and Hallmark Gold Crown Corporate stores (2,500+ nationwide hires annually).• Owned and led the strategy, direction, and content development of our employment brand (Hallmark Jobs) social channels including Instagram, Twitter, Facebook, LinkedIn and YouTube. #hallmarklife
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Hr Specialist Iii - Talent Acquisition (Recruiter)Hallmark Cards May 2013 - Sep 2015Kansas City, Missouri, Us• Lead recruiter for Product, Marketing, Licensing, Merchandising, Digital, Technical, IT, Legal, Innovation, Finance, Accounting, Advanced Analytics / Data Scientist and Nursing talent. • Owned strategy and implementation of recruiting and onboarding for 375+ nationwide HMK and Hallmark Gold Crown Corporate stores (2,500+ nationwide hires annually). • Directly managed 1 employee: HR Assistant - Corporate Stores.• Co-owned the strategy, direction, and content of our employment brand social channels including Instagram, Twitter, Facebook, LinkedIn and YouTube.
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Interim Hr Manager - Service CenterHallmark Cards Oct 2012 - Apr 2013Kansas City, Missouri, UsEffectively balanced dual fulltime roles to cover a leave. Provided leadership to the HR Service Center and consolidated leave administration process. Managed a team of 1 exempt, 1 temporary, and 5 non-exempt employees.
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Hr Specialist Ii - Workforce Analytics & Talent ManagementHallmark Cards May 2011 - Apr 2013Kansas City, Missouri, Us• Provided strategy, development and implementation of 3 significant processes engrained in the overall HR strategy: workforce planning, succession planning, and performance management. • Built workforce reporting and analytic capability from scratch utilizing Excel and Tableau for the Hallmark workforce of over 28,000 employees worldwide. • Internal expert for workforce analytics and internal workforce. • Partnered with Talent Management Manager to re-invent the performance management process, eliminating an estimated 30,000 hours (est. $1.4M), driving more frequent and candid performance conversations, and receiving unsolicited accolades from both employees and senior leaders.
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Hr InternHallmark Cards May 2010 - Apr 2011Kansas City, Missouri, UsSummer 2010: Partnered with the Project Lead to revamp and upskill the HR Service Center - an internal call center designed to answer all current and retired employee's questions about anything HR related.Ongoing: Assisted Employee Relations department with policy updates and benchmarking.
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Hr InternMetropolitan Alliance Of Connected Communities Jul 2009 - Dec 2009Minneapolis, Mn, Us• Internship while completing masters degree. • Assisted on human resources projects focused on talent and job assessment. -
Document Management InternCerner Corporation Jan 2008 - Feb 2008Kansas City, Missouri, Us• Winter term internship converting current paper contracts into digital form.
Annie Roberts Skills
Annie Roberts Education Details
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University Of Minnesota - Carlson School Of ManagementHuman Resources And Industrial Relations -
University Of MinnesotaPublic Policy Issues On Work And Pay
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Depauw UniversityEducation Studies
Frequently Asked Questions about Annie Roberts
What company does Annie Roberts work for?
Annie Roberts works for Lumen Technologies
What is Annie Roberts's role at the current company?
Annie Roberts's current role is Director - Org and AI Transformation, HR Solutions.
What is Annie Roberts's email address?
Annie Roberts's email address is an****@****ark.com
What is Annie Roberts's direct phone number?
Annie Roberts's direct phone number is +181627*****
What schools did Annie Roberts attend?
Annie Roberts attended University Of Minnesota - Carlson School Of Management, University Of Minnesota, Depauw University.
What skills is Annie Roberts known for?
Annie Roberts has skills like Talent Acquisition, Strategy, Process Improvement, Hr Policies, Strategic Planning, Fmla, New Hire Orientations, Workforce Planning, Compensation And Benefit, Analytics, Recruiting, Performance Management.
Who are Annie Roberts's colleagues?
Annie Roberts's colleagues are Kristin Mooney, Mba, Bradford Lester, Bob Rivers, Vamshi Krishna Reddy Kolanupaka, Michał Ulanowski, Paul Luling, Mary Ellen Catbagan.
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