Scheduled and supervised professional and frontline staff of 6 FTE. Lead university archive and records management projects. Maintained university’s data system, tracking all student records, reporting and analyzing student data for internal and external audiences including accreditation, IPEDS and NSC. Ensured compliance with university, state, and federal laws, policies, and regulations. Oversaw registration, records, institutional research, and student support services for the university. Assisted Vice President of Enrollment Services and other administrators on special projects as requested. Notable Accomplishments: · Lead records inventory and appraisal project to transfer all university records to custodial institutions. · Lead two major vendor conversion projects freeing staff for other duties.· Implemented electronic forms reducing processing time and errors for common transactions.· Co-created staff development plan offering training opportunities to encourage growth and increase technical skill.· Served on Oregon Higher Education Coordinating Commission CPL Standards Subcommittee (2017), Oregon Association of Collegiate Registrars (OrACRAO) Membership Coordinator (2015-2017).

Advised nursing and health science students. Created class schedules, maintained registration controls and monitored grade processes. Maintained course transfer articulation modules in SIS and completed transfer evaluations. Coded degree audit system. Wrote reports and provided data as requested. Certified students receiving VA benefits. Coordinated petitions for academic exceptions. Updated department webpage. Supervised and trained temporary student staff. Notable Accomplishments:· Developed an advising workflow process for the nursing major. · Automated daily and weekly database queries.· Lead records scanning project archiving around 100 years of student records. · Created first department manuals for policy and SIS procedure.· OrACRAO Bob Tufts Rising Star Award, (2013), OrACRAO Conference Planning Committee (2012)

Trained and directed work of 2 FTE administrative staff. Oversaw registration, records, and institutional research; address and resolve related escalated customer service issues. Produced database queries and reports as requested. Notable Accomplishments:· Manager of the Quarter (2010).· Oregon Notary Public (2010 – Present)

Taught English conversation and grammar to elementary, middle school, high school and adult students. Trained new English teachers.

Identified, screened and hired IT professionals for contract and permanent positions.