Annika Bald
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Annika Bald Email & Phone Number

Senior CX Content Manager at roadsurfer
Location: Frankfurt, Hesse, Germany 6 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior CX Content Manager
Location
Frankfurt, Hesse, Germany
Company size

Who is Annika Bald? Overview

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Quick answer

Annika Bald is listed as Senior CX Content Manager at roadsurfer, a company with 597 employees, based in Frankfurt, Hesse, Germany. AeroLeads shows a matched LinkedIn profile for Annika Bald.

Annika Bald previously worked as Teamlead CX Training & Quality at Roadsurfer and CX Project Coordinator / Projektmanagerin at Gkk Dialog. Annika Bald holds Master Of Arts - Ma, British Studies, 1,8 from Johannes Gutenberg-Universität Mainz.

Company email context

Email format at roadsurfer

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roadsurfer

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Profile bio

About Annika Bald

A - Aufgaben wachsen auch manchmal mit einem. N - Nur draußen ist schöner.N - Nichts, in das ich mich nicht hineinfuchsen könnte.I - Immer das Beste draus machen.K - Kein Perfektionismus ist auch keine Lösung!A - Am Liebesten esse ich gefüllte Lebkuchenherzen - aber vegan!

Current workplace

Annika Bald's current company

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roadsurfer
Roadsurfer
Senior CX Content Manager
Frankfurt, HE, DE
Website
Employees
597
AeroLeads page
6 roles

Annika Bald work experience

A career timeline built from the work history available for this profile.

Senior Cx Content Manager

Frankfurt, HE, DE

Teamlead Cx Training & Quality

Current

Frankfurt Am Main, Hessen, Deutschland

- Konzeptionierung, Erweiterung, Maintenance der Service Contents (interne und customer-facing Wissensdatenbank, digitales Tutorial, Trainingsinhalte, Textbausteine)- Interdisziplinäre Zusammenarbeit und Prozessoptimierung / -dokumentation- Training/Coaching und Qualitätsmanagement für das Customer Success Team- Teamleitung für 5 Mitarbeiter

Nov 2022 - Present

Cx Project Coordinator / Projektmanagerin

Frankfurt Am Main, Hessen, Deutschland

Ich unterstütze unseren Kunden Samsung bei verschiedenen Projekten im Bereich Service und CX:- Prozessentwicklung und -betreuung für Samsung Pay- IT-Toolentwicklung für den Servicebereich von Samsung Pay- Erstellung von öffentlichen FAQs und internen Trainingsinhalten zu Samsung Pay- Betreuung der ePromoter (Chat, Call, Video)- Reichweitenstarke Mailings.

May 2019 - Sep 2022

Community-Managerin

Frankfurt Am Main, Hessen, Deutschland

Betreuung der Social Media Kanäle Facebook, Twitter, Amazon Rezensionen, Samsung Members App, Samsung Community.Erstellen redaktioneller BeiträgeCommunity Management und ModerationReporting und Administration

Jan 2017 - May 2019

Abteilungsleiterin Marketing

Frankfurt Am Main, Hessen, Deutschland

Planung und Gestaltung von Events, Lesungen, Buchmesse-ProgrammBetreuung / Konzeption des Social-Media AuftrittsPOS-MarketingKooperationen mit lokalen Firmen/Institutionen

Jun 2014 - Dec 2016

Buchhändlerin

Wiesbaden, Hessen, Deutschland

KundenbetreuungVertretung Abteilungsleitung MarketingB2B bei Hugendubel Fachinformationen

May 2013 - Jun 2014
Team & coworkers

Colleagues at roadsurfer

Other employees you can reach at roadsurfer.com. View company contacts for 597 employees →

2 education records

Annika Bald education

Master Of Arts - Ma, British Studies, 1,8

Advanced Translation Advanced Academic Writing Theory and Methodology Literatur- und Kulturwissenschaft Großbritanniens

Bachelor Of Arts - Ba, Literary, Cultural And Media Studies, 1,3

Umgang mit modernen und traditionellen Medien Grammar in Use Translation Strategies Presentation Skills Negotiating Advanced Oral.

FAQ

Frequently asked questions about Annika Bald

Quick answers generated from the profile data available on this page.

What company does Annika Bald work for?

Annika Bald works for roadsurfer.

What is Annika Bald's role at roadsurfer?

Annika Bald is listed as Senior CX Content Manager at roadsurfer.

Where is Annika Bald based?

Annika Bald is based in Frankfurt, Hesse, Germany while working with roadsurfer.

What companies has Annika Bald worked for?

Annika Bald has worked for Roadsurfer, Gkk Dialog, and H. Hugendubel Gmbh & Co. Kg.

Who are Annika Bald's colleagues at roadsurfer?

Annika Bald's colleagues at roadsurfer include Gökçe Akçakmak, Shadrack Asare, Hassania El Makrini, Francisco De Assunção, and Badr H..

How can I contact Annika Bald?

You can use AeroLeads to view verified contact signals for Annika Bald at roadsurfer, including work email, phone, and LinkedIn data when available.

What schools did Annika Bald attend?

Annika Bald holds Master Of Arts - Ma, British Studies, 1,8 from Johannes Gutenberg-Universität Mainz.

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