Provide event-driven serving skills of food and beverages for customers during special events.Responsible for providing excellent hospitality to all customers by ensuring prompt and friendly service. Completed opening and closing duties assigned.Assist with catering functions with the willingness to perform all positions required such as: suite runner, bartender, suite attendant, and server.

Responds to incoming catering opportunities for the property.Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.Closes the best opportunities for the property based on market conditions and property needs.Designs, develops and sells creative catered events.Maximizes revenue by… Show more Responds to incoming catering opportunities for the property.Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.Closes the best opportunities for the property based on market conditions and property needs.Designs, develops and sells creative catered events.Maximizes revenue by up-selling packages and creative food and beverage.Executes and supports the operational aspects of business booked.Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.Handles more complex social and local corporate catering opportunities that are above sales office parametersContracts and closes local catering and social businessAchieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.Gains understanding of the property’s primary target customer and service expectations. Show less

Assist in the details, vision, and organization of events and fundraisers. Aspire to meet the quality of expectations of clients.Aggressively gather information on each project to achieve quality event productions.Propose new ideas to improve the event planning and implementation process.Assist with managing on-site production and clean up for events as necessary.

Managed staff and customer relations by investigating and resolving issues within my department. Assisted in the administrative functions of the F & B Department such as: inventory, scheduling, menu printing, ordering of food and equipment, and more. Work with F & B Management team in accurately managing payroll and appropriately approving timecards every pay period. Performed the necessary serving duties on the property.