Annika Hansen Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Vancouver, Washington, United States

Manage all operational work for a high potential strategic customer account using a customer-specific shared inbox. Promptly respond to customer and carrier requests, ensuring operational activities are adhered to. Responsible for accepting and rejecting order tenders from the customer and creating loads for the accepted orders. Schedule and confirm pickup and delivery appointments and activate load so carriers can book. Validate and ensure the accuracy of load data in CHR systems. Track and trace customer orders giving the customer updates and proof of delivery once delivered. Escalate customer issues to the Account Coordinator or Account Manager to help resolve. Run and distribute two daily reports in alignment with account-specific processes. Followed SOPs to carry out assigned operational activities.

Pullman, Washington, United States

Motivate and coordinate 11-chapter officers and see that they complete their duties accurately, and promptly. Lead 55 fraternity members in weekly chapter meetings as well as organized and hold membership trials and brotherhoods. Serve as chapter spokesperson to University staff, alumnae, and fraternity officers, via weekly meetings with District Director and Ch. Advisor for strategy planning, attend monthly Business Club Council Meetings, and help coordinate events. Planned and executed a virtual leadership panel for business clubs/fraternities to recruit students with the help of two other student organization leaders and two Carson College career advisors.

Represented my chapter as the delegate at the 2020 Western Leadership and Excellence Academies for Deltasigs (LEAD) Provincial Conference in Denver, CO, where I attended multiple professional development seminars and attended speaker sessions presented by Tim Augustine and other inspirational speakers. Attended weekly meetings and contributed to philanthropies.

Pullman

Entered in, date, invoice No., PO No., purchased item numbers and prices from campus dining hall and market paper invoices, into CBORD Systems creating digital purchase orders on the computer. Received digital purchase orders, printed the receiving sheet then filed with the original invoice. Reviewed online POs created, checking for errors, and assisted with price changes. Over time improved accuracy and diligence entering invoice numbers.

Pullman

Pi Beta Phi is a philanthropic organization that raises funds to combat illiteracy and engages in activities to support literacy such as the initiative Read Lead Achieve. I assist with fundraising activities to support this cause at Washington State University, with the WA Beta chapter of Pi Beta Phi.

Seattle, Washington, United States

Performed shipping and receiving duties for the distribution of less-than-truckload freight to Alaska. Calculated and tracked daily forty-foot equivalent unit (FEU) and weekly twenty-foot equivalent unit. Recorded and organized HAZMAT information including UN Number, Proper Shipping Name, Hazard Class, and Packaging Group. Assisted in receiving paperwork for freight, warehouse receiving, and loading freight. Printed container tags, Bill of Ladings, and all HAZ docs as well as select and give correct placards to truckdrivers when applicable.

Seattle, Washington

Upgraded companywide operating system from Windows 7 Pro to Windows 10 Pro. Set up and installed over 30 new computers, installed IBM Notes, MS Suite, Adobe, and Foxit customized to users based on job role, while documenting the computer set up process. Worked closely with the VP of company and General Communication, Inc. Systems Engineer to respond to a virus attack, by investigating the spread of the virus and identifying source. Documented the process of how freight is received, set to a voyage, and set underway in IBM notes. Performed daily operations at the port of Valdez for 2 weeks, receiving all paperwork for everything entering and leaving the port, while checking and recording temps of over 100 refers.

Anchorage, Alaska Area

Unloaded and transported over 1.2 million lbs. of Salmon in under 60 days. Weighed and recorded fish bag weights for an accurate report of fishermen’s total delivery. Calculated daily average fish species weight for Alaska Department of Fish and Game reports. Exposed to difficult working environment from working on a boat.

Issued and closed purchase orders daily, for fishermen accounts and operation expenses. Worked in a diverse and fast paced work environment. Organized files, developed spreadsheets, faxed reports and scanned documents. Basic Excel skills used and acquired.

Tacoma, Wa

Maintained store areas in a neat and clean fashion. Demonstrated good Customer Service skills. Placed customer items into bags an efficient manner, using proper techniques separating different groups and protect delicate items. Improved time management while balancing school, year-round soccer and work.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Management Information Systems, General

Activities and Societies: Pi Beta Phi Woman's Fraternity, Delta Sigma Pi Professional Business Fraternity & MIS Club

Education record