Annika Hörkkö Email & Phone Number

Service group manager at Unikie. As a superior taking care of my team.Graduated spring -22 from Turku University M.Sc in Technology, major Software Engineering.I have a broad expertise in Project Management from the previous years working in three different companies. At Fuugo I was in charge of the customer care and support service of several international customers as well as project planning and customer project leading. Teamwork and team building are my passion. I feel that is the most productive way of working and my great people skills ensure that I am a strong player in team leading. I play well with others: I have excellent communication skills and I am easily approachable. I have also studied leadership and management at the Turku School of Economics. Another strong point for me is Customer Care and Support. I understand technical aspects and I specialize in transferring that into easily understandable form to a non-technical person. I am a go-getter and taking care as well as developing customer relations is very close to my heart. I am very intuitive on customer needs and I can efficiently find and deliver solutions. My experience consist of following tasks- programming: Java, JavaScript, object-oriented programming, - tools and frameworks: IntelliJ Idea, Eclipse, JUnit, PitClipse, React, VSCode, Sculptris, Blender, Unity- Project Manager, international projects- Customer Care- Support service- Superior of software development and support teams- Project manager of software development projects- Test manager in software development project- Test process development and improvement- Instruct and supervise outsourced test team- Team leading- System testing- Software testing- User testing- MMI- testingcontact info:email: annika dot horkko (at) kolumbus dot fi

Listed skills include Testing, Integration, Software Development, Team Leadership, and 15 others.