Customer Service Representative
Current
Sep 2020 - Present
AeroLeads people directory · profile
Anna Veronica San Jose Email & Phone Number
Culture Enthusiast | BPO Professional since 2007
at
Who Gives A Crap
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Culture Enthusiast | BPO Professional since 2007
Location
Metro Manila, National Capital Region, Philippines
Company size
Who is Anna Veronica San Jose? Overview
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Quick answer
Anna Veronica San Jose is listed as Culture Enthusiast | BPO Professional since 2007 at Who Gives A Crap, a company with 71 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Anna Veronica San Jose.
Anna Veronica San Jose previously worked as Customer Service Representative at Who Gives A Crap and Customer Service Representative / Operations Team Leader / Customer Experience Lead at Telus International Philippines. Anna Veronica San Jose holds Bachelor Of Arts - Ba, Public Relations, Advertising, And Applied Communication from Lyceum Of The Philippines University.
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Profile bio
About Anna Veronica San Jose
Since my graduation, most of my working experience was spent in the BPO industry supporting different campaigns, various channels, and several roles. I have worked with Telecommunications, Ridesharing, and Financial Campaigns as a front liner, a team leader, a quality assurance analyst, and as a quality lead. I have also supported other roles such as training and account management in launching new campaigns.My work in the media industry, though may have been limited or not as extensive as my experience in BPO industry, was still continuously sustained by self-learning and practice.As of now, I am rendering services as a Freelance Group Fitness Instructor in several fitness clubs within NCR.
Current workplace
Anna Veronica San Jose's current company
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Who Gives A Crap
9 roles
Anna Veronica San Jose work experience
A career timeline built from the work history available for this profile.
Customer Service Representative / Operations Team Leader / Customer Experience Lead
- Started as a Customer Service Representative on January 2015 for an international ridesharing service; Promoted as an Operations Team Leader on February 2015, and as Customer Experience Lead on November 2016, handling 15+ Customer Experience Analysts.- Provided performance reviews and developmental feedback to team members- Conduct data analytics and.
Jan 2015 - Feb 2018
Financial Services Associate
- Previously FINRA General and Uniform Securities Representative (Series 7 and Series 63) Licensed- Assisted customers with account maintenance involving securities and investments- Calculated individuals' total investment earnings or balance for financial disclosures
Aug 2014 - Jan 2015
Financial Services Associate
- Assisted customers with their inquiries and account concerns- Perform account maintenance as requestedThis work experience is particularly short as a higher offer plus free certification for Series 7 and 63 was given in the E*Trade Financial Services, which Sykes is unable to provide despite them having a client directly competing with E*Trade. As such.
Jun 2014 - Aug 2014
Dispute Advisor / Quality Assurance Analyst / Quality Assurance Lead
- Started as a Dispute Advisor and Analyst on July 2009; Promoted as a Quality Assurance Analyst on October 2009 and was part of piloting 3 back office LOBs for a US and UK financial group. Promoted as Quality Assurance Lead on May 2012 for a US Financial and Telecommunications account and handled 18 quality assurance analysts- Provided performance reviews.
Jul 2009 - May 2014
Contractual Production Assistant
- Assisted on actual production of media content- Maintained and archived all media content- Coordinated shoot schedules and other pertinent details to ensure timely content production- Performed administrative duties as needed
Sep 2008 - Jul 2009
Contractual Esl Instructor
Excellence In Communication In The English Language, Inc.
- Teach ESL / EFL to non-native English speakers (ESL - English as a Second Language / EFL - English as a Foreign Language)- Provide assistance to foreign students who require tutorial lessons on the academic subjects (for international students studying in the country)- Provide review and study guides to TOEIC/TOEFL/IELTS reviewers, depending on their.
Apr 2008 - Sep 2008
Financial Services Associate
Convergys
- Assisted customers with their inquiries and account concerns- Perform account maintenance as requested
Sep 2007 - Mar 2008
Media Production Manager
All Up Media
- In charge of all aspects of media content production and archiving- Performs media editing and publishing- Perform media content creation such as photo and video shoot
Apr 2007 - Aug 2007
Team & coworkers
Colleagues at Who Gives A Crap
Other employees you can reach at whogivesacrap.org. View company contacts for 71 employees →
DB
Dulcie Browning
Colleague at Who Gives A CrapMelbourne, Victoria, Australia, Australia
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JC
Jean Carla Abanil-Bas
Colleague at Who Gives A CrapMetro Manila, National Capital Region, Philippines, Philippines
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VO
Victoria Ortega
Colleague at Who Gives A CrapMelbourne, Victoria, Australia, Australia
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DM
Danielle Mishkit, Pmp
Colleague at Who Gives A CrapMontpelier, Vermont, United States, United States
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GQ
Gomer Q.
Colleague at Who Gives A CrapMetro Manila, National Capital Region, Philippines, Philippines
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GT
Gracia Tabios
Colleague at Who Gives A CrapLas Piñas, National Capital Region, Philippines, Philippines
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AM
Anna Meddaugh
Colleague at Who Gives A CrapUnited States, United States
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AA
Alex Abulencia
Colleague at Who Gives A CrapMetro Manila, Philippines
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JC
James Castles
Colleague at Who Gives A CrapGreater Colchester Area, United Kingdom
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CL
Catalina L.
Colleague at Who Gives A CrapPorto Metropolitan Area, Portugal
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Dulcie Browning
Colleague at Who Gives A CrapMelbourne, Victoria, Australia, Australia
View →
JC
Jean Carla Abanil-Bas
Colleague at Who Gives A CrapMetro Manila, National Capital Region, Philippines, Philippines
View →
VO
Victoria Ortega
Colleague at Who Gives A CrapMelbourne, Victoria, Australia, Australia
View →
DM
Danielle Mishkit, Pmp
Colleague at Who Gives A CrapMontpelier, Vermont, United States, United States
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GQ
Gomer Q.
Colleague at Who Gives A CrapMetro Manila, National Capital Region, Philippines, Philippines
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GT
Gracia Tabios
Colleague at Who Gives A CrapLas Piñas, National Capital Region, Philippines, Philippines
View →
AM
Anna Meddaugh
Colleague at Who Gives A CrapUnited States, United States
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AA
Alex Abulencia
Colleague at Who Gives A CrapMetro Manila, Philippines
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JC
James Castles
Colleague at Who Gives A CrapGreater Colchester Area, United Kingdom
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CL
Catalina L.
Colleague at Who Gives A CrapPorto Metropolitan Area, Portugal
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1 education record
Anna Veronica San Jose education
FAQ
Frequently asked questions about Anna Veronica San Jose
Quick answers generated from the profile data available on this page.
What company does Anna Veronica San Jose work for?
Anna Veronica San Jose works for Who Gives A Crap.
What is Anna Veronica San Jose's role at Who Gives A Crap?
Anna Veronica San Jose is listed as Culture Enthusiast | BPO Professional since 2007 at Who Gives A Crap.
Where is Anna Veronica San Jose based?
Anna Veronica San Jose is based in Metro Manila, National Capital Region, Philippines while working with Who Gives A Crap.
What companies has Anna Veronica San Jose worked for?
Anna Veronica San Jose has worked for Who Gives A Crap, Telus International Philippines, E*Trade, Sykes, and Teleperformance Philippines.
Who are Anna Veronica San Jose's colleagues at Who Gives A Crap?
Anna Veronica San Jose's colleagues at Who Gives A Crap include Dulcie Browning, Jean Carla Abanil-Bas, Victoria Ortega, Danielle Mishkit, Pmp, and Gomer Q..
How can I contact Anna Veronica San Jose?
You can use AeroLeads to view verified contact signals for Anna Veronica San Jose at Who Gives A Crap, including work email, phone, and LinkedIn data when available.
What schools did Anna Veronica San Jose attend?
Anna Veronica San Jose holds Bachelor Of Arts - Ba, Public Relations, Advertising, And Applied Communication from Lyceum Of The Philippines University.
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