Supervisor
CurrentManaging the stores financial takings and analysing daily, weekly and monthly statistics reflecting on our performance.Organising a workload for other Leeds Kick Game employees, allocating tasks and confirming target expectations to achieve. Supervising 6+ team members in duties and performance to keep a high standard of service and ensure the companies ethos is maintained.Provided constructive feedback where necessary.Created a customer-centric culture, encouraging active listening and a tailored service.Maintaining strong working knowledge of company products and services to provide efficient customer service.Conducting stock takes every month to maintain an organised working environment.