Take Communion to the Nursing Home church members and shut-in members.Serve on the Prayer Team and Altar Team.

Organization's mission is to help those in need.I write grants to obtain funding for a food pantry.

Lead Communion/Visitation Team at Concord First Assembly. Recruit volunteers to assist in Nursing Home Visitation.

Converted hard copy documentation to electronic documentation from home using Lotus Notes, Domino Web server, and Internet technologies for end-users. Ensured functionality, presentation, and accessibility to Operations sites by testing databases prior to and after distribution to the Domino Web server delivering a quality product to the end-user.Interacted with database developers and other technical areas to effectively communicate requirements, deliverables and timeframes related to overall implementation, deployment and retrieval of electronic documentation. Confirmed that the product was what they wanted and needed.Recommended changes to online format / mapping when necessary, to enhance functional flow by 5%.Built and increased customer base by delivering current and usable documentation to end-users.Collaborated with Documentation Developers to confirm documentation was usable from an online perspective.Played key role on a merger team in the command center that directed all tasks were performed on a timely basis that shaped a successful merger outcome and executed a smooth transition. Uploaded procedures to the Wachovia Intranet site which provided end-users with current documentation.Operations Officer and Documentation Developer, Servicenter Documentation Gathered and documented procedures for the Servicenter for end-users that optimized performance.Interacted with all areas of the Servicenter to gather information to create current and usable procedural documentation while establishing a functional network.Developed training programs that flowed with the procedural documentation, improving quality by 25%.Project Analyst, Servicenter Reengineering Gathered and dispersed information regarding assigned projects / processes by interacting with vendors, team members, project management and site managers of all levels.Reviewed technical specs and created test plans and pilots that raised efficiencies.

Lead Communion/Visitation Team at Concord First Assembly. Recruit volunteers to assist in Nursing Home VisitationAltar Team Member, Prayer Ministry

Performed all administrative duties such as planning, research, keeping calendar, as well as clerical duties.Provided customer service to branch customers resulting in continued and excellent customer relations.Participated in merger process. Key member of team in merger of First Union and First Georgia, ensuring that customer service was uninterrupted and critical deadlines met.

Supervised 2 people developing and mentoring them to be promoted.Balanced all CD and IRA products to the General Ledger. Reconciled and resolved all issues. Ensured timely month-end close. Took initiative to institute new internal control procedures to proactively streamline the reconciliation process.

Performed all duties as a teller providing excellent customer service and accurate accounting.Wire Transfer Investigations Researched and resolved all missing wire transfers which satisfied customers and enhanced the corporate image.Accurately adjusted customer accounts that improved customer satisfaction.