Annissa C Soebandono Email & Phone Number

Jakarta, Indonesia

- Monitoring, Observing, and analyzing transaction performance of B2B Clients for Money Transfer, International Transfer & Accept Payment.- Creating workflow and new Standard Operating Procedure (SOP) as well as reviewing existing SOP to ensure the company's operations perform well by innovating the business process.- Maintain & Enhancing HubSpot as SSOT for Updates.- Doing daily, weekly, and monthly overall analytics (growth percentage, success/failure rate, etc) with database tools e.g. Redash.- Working closely with other functions (Product, Finance Team, C-Office, Data Team, Marketing Team)

- Manage and develop Acquisition team members.- Create leads, secure deals, pitching to potential Yummykitchen's Merchant.- Responsible for the entire incoming inbound leads channel, agreements, and forms from business customers- Develop sales pipeline.- Maintain Sales Dashboard daily.- Maintain Performance Dashboard monthly.- Handle existing Brand Partners for expansion.- Enhance existing business processes.

- Inherit small, junior team, and coach them to become A players, i.e. excellent individual contributors, contribute beyond their work and have the potential to lead as our organization grows, teach them hard and soft skills necessary to enhance their individual growth and capabilities- Build new processes and enhance existing ones.- Create tools to automate and thus streamline processes.- Ensure all the business partner's data reliability.- Ensure & improve all the workflow and SOP for business customers by innovating the business process.- Creating workflow and new Standard Operating Procedure (SOP) as well as reviewing existing SOP to ensure the company's operational performs well by innovating the business process.- Collaborate with other functions to apply internal processes.- Handling the transaction issue of business customers that happens internally and externally. - Handling information announcements to business customers.- Reconcile all business customers' transactions.- Huddle with Product teams by requesting for automation and project managing the build.- Manage collaboration closely with the Financial Operations & Internal Risk team.- Doing daily, weekly, and monthly analytics with database tools (Metabase)- Achieve given target and provide periodical report to supervisor

- Observing and analyzing transaction performance of business customers.- Creating workflow and new Standard Operating Procedure (SOP) as well as reviewing existing SOP to ensure the company's operational performs well by innovating the business process.- Handling the transaction issue of business customers that happens internally and externally. - Handling information announcements to business customers.- Reconcile all business customers' transactions.- Huddle with Product teams by requesting for automation and project managing the build. Provide ideas with useful tools so that we can move on to solving the next big issue.- Working closely with the Financial Operations team & Internal Risk.- Achieve given target and provide periodical report to supervisor.

- Create leads, secure deals, & manage business customers based on given targeted numbers to hit our GTV, Revenue, & Number of Transactions matrix.- Identify new potential products that could be offered to business customers- Build strong happy customers relationships to achieve long-term success- Determine business customers' needs, goals, and dreams, and collaborate with them to implement solutions- Responsible for the entire incoming inbound leads channel, agreements, and forms from business customers- Working closely with cross-functional Legal, Marketing, Product, Engineering, and other functions.

- Create and maintain good relations with GO-FOOD merchants (having daily basis conversation with merchants related to the content update, complains, marketing activity, promo, merchant analytics & presentation) - Ensure the timely and successful delivery of our solutions according to merchant's needs and objectives- Doing monthly merchant analytics (growth percentage, conversion rate, etc) with database tools e.g. Tableau, Metabase, Salesforce.- Collaborate with other divisions to help merchant’s grow & activity. (ex: with the marketing team, research team, etc)- Help finance team to collect GO-FOOD commission and tax invoice from GO-FOOD merchants monthly basis.

- Doing sales and pitching to potential GO-FOOD Client (merchant/restaurant). - Giving insight and benefit to become a GO-FOOD Partners.- QC & Monitoring GO-FOOD Client data. - Acquired and dealing with more than 1,200 account/restaurant.- Cross-promotion between merchants and GO-FOOD marketing team.

Bachelor'S Degree, Human Resources Management And Services

High School