Imaging Team Lead
CurrentAs an Imaging Team Lead at Ash Brokerage, I maintain confidentiality of insurance-related information and materials, paying close attention to detail / accuracy / follow-through, and adhering to policies / procedures / quality controls in relation to electronic imaging. Duties include: - Prepare files for the imaging process- Indexes scanned records, and analyzes them for clarity and accuracy- Implements the process of scanning insurance-related documents- Determines the correct settings to ensure quality of each document- Performs document imaging and conversion tasks in accordance with carrier quality control standards and procedures; ensures proper documentation and integrity of scanned images- Ensures completeness of files; researches missing documents; removes non-essential material; prepares and organizes documents to conform to quality control standards, office procedures and system processes- Back-up support for reception area answering and directing inbound calls- Back-up support for operations management by handling income and outgoing parcels, overnight shipping and disbursement of mail items to appropriate departments- Leadership examples and mentoring within the Imaging Department