Ann Kirla Email & Phone Number

Phoenix, Arizona, United States

Scottsdale, Arizona

Analyzed and reviewed consumer databases to determine customer base and mailing/emailing segmentation.Created and and summarized ROI reports for multiple clients.Worked with Sales and Executive Management setting up monthly presentations based on sales quarterly and history to date sales results.Coordination of special projects for sales such as setting up custom client imports, database maintenance and schedules, list preparation, list appends and research requests. Managing projects such as database builds, list cleaning, ncoa, data entry, list imports and list pulls and data verification and analysis. Maintaining a high level of accuracy on daily order processing and quality control. Reviewed, organized an updated internal procedures for efficiency.In charge of email deployment for multiple automotive dealers. This includes proofreading, scheduling, approvals, data, deployment and reporting. Compiling and reviewing data for client reports.

Tempe, Az

Continue to provide exceptional support to customers via phone, email and order processing.Computer savvy and technology guru. Sharp ability to figure out and use any program or app right out of the box. Managing an upward of 20+ accounts at the same time. Liaise between departments to provide support to customers. Scheduling of meetings, conference calls and helping to maintain the corporate calendar.Follow up on all inquiries and assist in all aspects of order coordination and shipment.Proofreading documents, orders.Expert skills in order entry. Quick processing and shipment is a high priority. Reconciling accounts and orders after shipment.Creating responsive datasets via database segmentation and counts.Report creation using Excel on order activity and online database counts.Designed, and did regular updates on the company website.Daily testing of internal software, reported on bugs, broken links and invalid reports to web development. Maintained a record of changes. Provided approval then presented it to prospective and current clients. Self-starter who can work well remote or in the office to achieve results. Confident with interactive and email marketing. Completed email blasts, database uploads, segmentation and deployment of campaigns using Lyris.Maintaining support documentation for clients that require repeat processes and exactness. Working knowledge of Fed Ex or UPS shipping software and websites.