Kiki Frommelt Email & Phone Number

Munich, Bavaria, Germany

www.netzwerk-winter.at

Munich

• Leading and developing of client strategy and growth plans in terms of Sales and Marketing• Responsible for strategic development of major brand Key Accounts• High focus on Client Relationships • Marketing Innovations

• Development of client strategy, implementation and delivery• Creating a long lasting client relationship and building a trusted partnership • Creating content for marketing and research material. • Stakeholder Management• Dotted line Management of a delivery team in Glasgow (three employees)• Training and coaching of internal Consultants

München

Verantwortlich für die Entwicklung und Umsetzung der Progressive Munich IT Contract Kundenstrategie. Dies beinhaltet eine sehr enge Zusammenarbeit und einer regelmäßigen Abstimmung mit den Key Stakeholdern im Business. Entwicklung und Implementierung einer erfolgreichen Kundenstrategie.- Sales- Business development- Customer service- Complaint management - Key account handling and support- Mentoring, Training, Coaching- Teamlead- Negotiating contracts - Customer need analysis- Communication with all Company Levels - Marketing- Eventplanning- Customer loyalty programms

- Daily charter business with customers mainly in Europe, Russia and the United States- Communication and negotiation with customers on a daily basis- Complaint management- Key account handling and support- Invoicing- Direct mailings and phone marketing- Customer loyalty marketing and event planning

Women'S Leadership Program

Master, Business Administration

Business And Law