• Communication and presentations of technical capabilities of existing, new and potential future product concepts.• Thinking creatively to leverage existing features and products to solve unique client problems.• Gather comprehensive client feedback on revenue driving features and deliver that informationinternally.• Generate new feature ideas based on client feedback and present them for internal review. Maintain a revenue focus on these projects.• Collaborate with internal client teams to build partnerships and service day to day client needs.• Formulate specific client plans to increase overall trading and SOV• Day to day management of client technical focus communications and initiatives.• Provide insightful analysis of trading patterns to grow partnership relations, client performance andrevenues• Champion client initiatives internally and provide the business rationale and technical overview oftheir efficacy.• Mentor team members to resolve issues promptly and keep clients and internal teams informed.• Develop and refine strategic technical solutions and analysis to maximize revenues from existingclients trading through Bidswitch• Lead deep-dive analysis and technical consulting for clients with a focus on growing partnershiprelationships, client performance and revenue.• Serve as a media trading SME to other IPONWEB product lines- both among internal client serviceteams and clients - as well as a liaison to promote new innovations and opportunities.• Maintain an in-depth knowledge of existing Bidswitch partnership and product details ranging fromtechnical specifications to business development initiatives, and everything in between.• Working within both the Solutions Consultant team and wider Client Services river(s) in order to deliver outstanding results for your clients

Continuation of the TAM role at Xandr after the Microsoft acquisition. Achievements: • Led a successful cross-functional team during the peak political season through complex data analysis, automated report building, and streamlining customer communications. Resulted in close to $1M in revenue.• Acted as a product service lead to help test and bring Programmatic Guaranteed Deal product to market. Successfully tested and validated multiple high profile clients. • Be the point of contact for top tier clients such as NFL and Warner Media• Trained and mentored team members on the company’s tech stacks and new technologies.• Streamlined multiple processes that resulted in shorter turnaround time for our clients from scoping phase to troubleshooting and closing. • Created multiple legacy documentations that helped improve the company’s efficiency such as correcting endpoints to help with load balancing and improve data ingestion.

• Be a product and domain expert, and share that expertise with customers• Work closely with our Commercial Partners to move existing businesses to our Monetize SSP and help publishers monetize their content on the Xandr Platform• Lead clients through scoping, requirements definition and execution of projects (utilizing openrtb2, prebid, GAM, etc.)• Troubleshoot product issues and collaborate with internal teams to resolve customer issues• Analyze campaign and Advertiser performance and offer recommendations for improvements• Deeply understand the customers’ business to help them understand how to best leverage the possibilities offered by the Xandr Platform• Become a Trusted Advisor to the clients helping them to meet their business goals leveraging Xandr Platform Technology• Tenaciously troubleshoot product issues and provide feedback to Product Management• Help build our Services practice, including developing best practices, customer facing assets, and internal resources

70% Project Management + 30% Client CommunicationTechnical:• Responsible for ensuring successful tracking and recruitment for a variety of Media & Content products. • Manage campaigns across agencies, advertisers, publishers, and various ad-technology companies (DCM, Flashtalking, Innovid, Sizmek, etc.) predominantly for projects that evaluate online advertising effectiveness. • Support pre-sales inquiries, manage research tag trafficking/workflow, track key milestones or media plan changes, setup recruitment for live intercept/panel based recruitment and communicate with both internal and external parties on project status.• Create process documentationsTeamwork: • Lead training sessions for new team members on different client accounts• Discuss the best technical and communication strategies on a daily basis• Understand the basics of other teammates’ projects in case they need covering• Support and QA each other’s projects when there are uncertaintiesData Analytics:• Monitor all projects in field to ensure results are actionable for the client • Identify areas of improvement that will result in more efficient project management and enhance the client experience

• Head of marketing and operation• Liaison for client relations and CRM• In charge of maintaining SEO and Analytics• Create integrated business development plans• Manage digital marketing campaigns, budgets and developments • Manage speaking and social events and webinars

• Working directly with the CEO to administer online ad campaigns • Mastering AdWords, Google Analytics, Google Tag Manager, and other marketing tools such as AdExpresso and Adskills• Getting professionally certified in AdWords from Google• Running ad campaigns as a media buyer and planner, tracking results and data via Google Analytics, optimizing and scaling results through overviewing campaigns• Managing different related campaigns and advertising budgets• Conducting SEO campaigns• Working different affiliate projects and blog writing• Website designing from A-Z, develop, design, optimize, and maintain (https://www.ancientwisdomformodernbusiness.com)

Vietnamese freelance translator.

• Maintain and create the language team schedule and establish priorities for specific production tasks• Communicate and coordinate activities for new and on going projects with the production department to ensure that delivery requirements and objectives are accomplished within the prescribed time frame and funding parameters • Assign production tasks to individuals and vendors denoting project type, and propose completion dat of task to be produced• Recommend measures to improve production methods, equipment performance, and quality of product• Analyze and resolve work problems, or assist workers in problem-solving when issues arise• Many other related tasks

Responsibilities• Worked directly with the Sales Director• Cold calling, generating sales• Re-establishing social media platforms and contents• Re-evaluate online vendors experience• Maintaining customer relationship• Updating files and general administrative tasksAccomplishments• Generated close to 10 appointments in 3 weeks with sales worth of 2K+ each• Maintained and generated past and new customer relationships• Gained followers on social media for the companySkills Used• Computer skills• CRM• Sales skills• Technical skills