Ann Marie Courchene Email & Phone Number

Saint Paul, Mn, Us

St.Paul Minnesota

GOODWILL / EASTERSEALS MINNESOTA, St. Paul, MinnesotaDirector of Retail Sales & Operations Developed retail divisional plans that align with strategic goals of the organization; assist CFOO in planning and executing the annual budget; led DM and GM involvement in annual budget creation; partnered with senior executive team to identify new store locations;designed store layout; created operating and marketing plans, and created budgets; created plans for managing and retaining talent inside the organization and for improving leadership strength;designed and executed innovative retail initiatives that successfully drive retail sales and donations; developed tools to improved efficiencies in retail store operations helping to improve net income; evaluate and establish store standards and guidelines for production and merchandising; initiated community partnerships to engage the organization’s mission.Key Accomplishments:• Over the past three years significantly improved comp store sales from 6.5% to 11.2%, donations from 2.8% to 18.7%, net income from 3.8% to 34.4%.• Worked with the DM team and Director of Donations to emphasis the importance of donations processing to meet sales and net income expectations.o DAP (donations acquisition Process) Initiative, donation coupons, extended retail store donation hours, pre-sort, friends & Family event.• Successfully implemented Give Goodwill initiative that in its 1st year of implementation generated $629,500 and YTD $418,000 which is up 44% to last year.• Lead and developed key processes to improve overall Retail Leadership promoted 2 GM’s to DM’s, 5 Retail GM’s to corporate retail support positions, 4 ASM’s to GM’s positions.• Facilitated and partnered with S&P on our hiring practices for participants and increased our hires 34% LY.• Over the past 3 years successfully opened 22 new store locations and distribution center.

Greater Minneapolis-St. Paul Area

OfficeMax operates 1100 stores across the US.District Manager Retail Operations Successfully managed and operated 16 retail store locations across the twin cities, delivering sales and profit expectations, recruiting & hiring Store Managers, performance reviews, individual development plans, budgeting, payroll forecasting, P&L monthly reviews, insuring stores are meeting merchandising expectations & weekly ad execution, daily operations of commercial printing center, development of customer and client relationships, validation that company policies and procedures are being executed, validation of company shrink programs, heavy involvement with school and community events.Key Accomplishments:• Turned around a double digit negative growth district to positive in 6 months• Lead a district that was in the top 5% of the company for profitability for 3 consecutive years.• Achieved the highest scores in the company for Customer engagement for two consecutive years.• Assisted in developing selling strategies for the company with new technical services in stores.• Developed selling strategies for the company to help grow our printing service within stores.• Delivered year over year profits in our print service and had the #1 producing commercial print center in the company.• First district to lead the organization through new concept store re-model

Sidney, Ne

World’s Foremost Outfitter® of Hunting, Fishing and Outdoor GearSenior Special Projects Manager Development of a Manager in Training program for internal and external managers, new store opening training program, development of web-based training for the retail division for Cabela’s Branded product, coordinated with external vendors to develop web training for Cabela’s exclusively, set up in store vendor training with for new product launches, project lead for Cabela’s Canada, retail Business Process Lead for multiple new systems implementations to include: Inventory Systems (Evant), Learning Management System (Geo Learning), Customer Relations (Oracle), Retail lead for new loyalty program implementation.Key Accomplishments:• Successful recruited, trained, and placed 10 external managers into GM positions for new stores. Developed 12 internal leaders for promotions to Sr. level manager positions.• Implemented a sales training program that achieved a 17% increase in sales in stores that were in negative growth.• Sales increase of 8% in six months on Cabela’s branded product after training implementation

Greater Denver Area

BEST BUY Co., Inc., City, StateINC. North America’s Number-one specialty retailer of consumer electronics General Manager - Lawrence,KS 2003 –2004Regional Change Implementation Manager - Overland Park, KS 2002 – 2003Regional Service Center General Manager - Denver, CO 2000 –2002District Operations Manager - Denver, CO 1996 –2000Operations Manager – Denver, CO 1993 –1996Held key leadership positions in store start-ups and operations. Designed district and regional strategic plans and initiatives. Significantly impacted growth in store sales and services.KEY ACCOMPLISHMENTS:• Won 8 District Banners and 4 Regional Banners for top sales performance.• Performed in the top 5% of the region, and top 50 in the company for performance criteria for 10 months of a new store opening.• Achieved a $2M net operating profit when budgeted to lose $5M.• Developed a standard operating platform for the service center business that was implemented throughout the company.• Achieved first profit in company history for a service facility.• Two-time TOP GUN award winner for 6 months of consistent performance. Top General Manager in the Company.• Scored in the top quarterlies on employee viewpoint survey.• Selected as one of the top General Managers to attend EVP leadership meetings.