Ann Marie Hrdy Email and Phone Number

• Addressing guest preferences and making informed recommendations through demonstrating knowledge of a variety of beer styles• Maintaining positive relationships with new and regular guests through fostering a welcoming atmosphere, contributing to a loyal customer base• Implementing effective sales strategies, including suggestive selling and upselling technique to increase profit

• Managing store operations, including opening and closing procedures, sales, and maintaining a clean and orderly environment• Providing owner informed purchasing and stocking recommendations based on working knowledge of textiles and sewing, current customer demand, and industry trends• Assisting customers in fabric and yardage selection

• Administrated a series of Family Consumer Science courses, including Child Development I & II, Career Development & Entrepreneurship, Nutrition & Wellness, Human Development I & II, and Exploratory FCS: Life 101• Developed, wrote, and planned Family Consumer Science curriculum to be used throughout the Springfield Public School District• Instructed, assessed, encouraged, and managed 70-100 students per day• Collaborated with educators and leadership to improve curriculum, workplace policies, and procedures to create a more effective and engaging classroom experience • Utilized organizational resources for tracking student progress, increasing engagement, and managing records• Interacted with a variety of socioeconomic, cultural, and intellectual backgrounds to accommodate for and maintain an inclusive working environment• Facilitated Family, Career and Community Leaders of America club

• Trained employees on customer service and workplace procedures• Implemented procedures to create and package safe and consistent bakery products at a mass consumer level

• Assisted instruction and co-taught a variety of courses, including Career Development & Entrepreneurship, Introduction to Fashion & Interior Design, Advanced Interior Design, Design Fundamentals, Culinary, and Preschool Education throughout the Springfield and Ozark Public School Districts.

• Managed specified schedules and routines to maintain a safe and healthy environment• Interacted with families of varying socioeconomic statuses and structures to build positive bonds with the children• Facilitated age-appropriate activities