Ann H. Miller Email and Phone Number
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An accomplished operations, analytics and data management executive, and an expert in data reporting, analytical support, and client and account solutions delivery.Adds value throughout an organization by driving revenue growth and corporate stability through analytics leadership, enterprise project management, program leadership and partner management. Leads organizations through change by building strong teams with coaching and mentoring, system & infrastructure enhancement, providing the tools, resources and data necessary to meet critical goals.******************************DATA ANALYTICS & DATA MANAGEMENT EXPERT➞ Facilitating Sustainability through large-scale data administration & analysis➞ Ensuring continuity through regulatory compliance monitoring, auditing and business integration➞ Streamlining operations through network and sales reporting analysis******************************SELECTED CAREER ACHIEVEMENTS✔ Generated $360 million in annual revenue by leading a team to process more than $16 million in monthly provider payments, accounting for 83 million transactions in one year.✔ Achieved a 54% reduction in department budgets in five years by implementing workflow and software process improvements, leading to business capacity for a 103% increase in business volume.✔ Achieved 100% client satisfaction by designing and rolling out client & territory specific goals and objectives.✔ Successfully processed more than 7.1 million transactions per month by directing a team of managers and Quality Assurance (QA) analysts within the data transaction and processing department.*****************************CORE AREAS OF EXPERTISE☑ Project Management & Implementation☑ System Enhancement Analysis☑ Organizational Leadership & Development☑ Training Curriculum Creation & Rollout☑ Change Management & Facilitation☑ Budget Management & Forecasting ☑ Regulatory Compliance Monitoring☑ Policy & Process Development☑ Strategic Planning & Execution
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Senior Vice-President, Operations And FacilitiesMind 24-7 Apr 2021 - PresentScottsdale, Arizona, UsFilling the Gap in Behavioral Health - Mind 24-7 is fundamentally changing the landscape of accessible behavior health by offering walk-in crisis mental health and substance abuse services such as Psych Express Care, Psych Crisis Care, and Psych Progressions. Mind 24-7 fills the gap for those seeking help by being available right when they need it – 24 hours a day, 7 days a week. Using innovations in value-based care models to improve and expand access to care, Mind 24-7 not only enhances quality patient care, but reduces pressure on the system, reducing costly emergency room visits, in-patient treatment, and readmissions for crisis care.
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Vice President OperationsConnections Health Solutions Mar 2020 - Mar 2021Phoenix, Arizona, UsConnections Health Solutions specializes in treating those who are struggling with mental health and substance use issues. And we’re transforming behavioral health…for good. Our roots are in crisis services. And our patient-centered approach includes a range of psychosocial services, as well as medication-assisted treatments, to help patients achieve stability in the least restrictive setting possible. Connections Health Solutions believes that people do best when they don’t have to wait a long time to get what they need. That’s why Connections Health Solutions offers compassionate treatment around the clock, regardless of ability to pay. And we partner with community support systems to maximize recovery -
Senior Director Network OperationsSolera Health Mar 2016 - Mar 2020Solera Health connects health plan members to the "best fit" lower-cost, higher-access community organization or digital program provider as a national scalable model for chronic disease prevention. Solera simplifies health plan contracting and consumer choice through a diverse national network of chronic disease prevention program providers. Visit us at www.soleranetwork.com.In March 2016, the Secretary of Health and Human Services announced that the Centers for Medicaid and Medicare Services (CMS) will provide the National Diabetes Prevention Program (DPP), developed by the Centers for Disease Control and Prevention (CDC), as a covered health benefit. Given the CMS announcement, Solera is in a strong position to help CMS implement this initiative and achieve its vision of chronic disease detection and prevention. As a health-community integrator, Solera has developed a scalable model for seamlessly and securely matching at-risk individuals to providers of choice from among hundreds of DPP options.
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Director, Data Operations And Reporting (Data Administration)Healthways 2009 - 2015Franklin, Tn, UsAdvanced within Healthways, Inc. through numerous promotions, advancing to Director of Data Operations and Reporting developing and documenting policies, procedures, and managing compliance. Subject Matter Expert (SME) in implementing Lean Six Sigma and Kaizen methodologies to reduce waste, improve efficiency, drive work quality and reduce costs.Ensured 100% accuracy with accountability for processing more than 5.9 million transactions per month, directing a team of QA analysts within the data transaction and processing department.SELECTED ACHIEVEMENTS✔ Generated $360 million in annual revenue by leading a team to process more than $16 million in monthly provider payments, accounting for 83 million transactions in one year.✔ Achieved a 54% reduction in department budgets in five years by implementing workflow and software process improvements, leading to business capacity for a 103% increase in business volume.✔ Analyzed data collected from more than 12.8 million members by establishing a team that performed all accessibility reporting, determining a members average distance from a location and percentage within a region.✔ Decreased overall operating expenses by identifying process improvements and eliminating waste to accommodate YOY business volume increases averaging 25%. -
Director, Quality Metrics And Strategic ProjectsHealthways 2005 - 2008Franklin, Tn, UsTeamed with key decision-makers and executive leadership to compile and deliver end-of-month data for the organization. Continually worked to standardize messaging for external presentations across all fitness products. Established Key Performance Indicators (KPI) for all core business areas, increasing accountability and improving efficiency throughout the enterprise.SELECTED ACHIEVEMENTS✔ Increased efficiency for a key product line by establishing a technology solution to member visits to sites, eliminating a manual tracking system and reducing operating costs.✔ Selected to oversee operations for a customer service call center, allowing for executive leadership to realign focus and resources across the division.✔ Improved efficiency by developing introducing standardized metrics and Key Performance Indicators (KPI).
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Director Of National Field Operations And Account ManagementHealthways 2000 - 2005Franklin, Tn, UsOversaw national field operations through account management, department leadership and policy development. Aligned resources with company program policies and procedures, directly overseeing a team of National Account Managers throughout the member process.Recognized as an exceptional leader, providing support through two acquisitions that resulted in the creation of critical best practices and standards for territory oversight.SELECTED ACHIEVEMENTS✔ Increased sales and revenue by creating and executing comprehensive strategic and tactical marketing plans.✔ Sustained client specific margins and ensured program growth by developing client-specific marketing plans and supporting budgets that maintained costs.✔ Achieved 100% client satisfaction by designing and rolling out client & territory specific goals and objectives.
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Provider Marketing ManagerUnitedhealthcare (Pacificare Health Systems) 1997 - 2000Us -
Client Services Manager (Final Title At Company)Genzyme Genetics 1983 - 1997Us
Ann H. Miller Skills
Ann H. Miller Education Details
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University Of San DiegoGeneral
Frequently Asked Questions about Ann H. Miller
What company does Ann H. Miller work for?
Ann H. Miller works for Mind 24-7
What is Ann H. Miller's role at the current company?
Ann H. Miller's current role is Senior Vice-president, Operations and Facilities at MIND 24-7.
What is Ann H. Miller's email address?
Ann H. Miller's email address is an****@****msn.com
What is Ann H. Miller's direct phone number?
Ann H. Miller's direct phone number is +160244*****
What schools did Ann H. Miller attend?
Ann H. Miller attended University Of San Diego.
What are some of Ann H. Miller's interests?
Ann H. Miller has interest in Poverty Alleviation, Children, Health.
What skills is Ann H. Miller known for?
Ann H. Miller has skills like Management, Healthcare, Process Improvement, Strategic Planning, Managed Care, Team Building, Leadership, Project Management, Disease Management, Quality Assurance, Cross Functional Team Leadership, Health Education.
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