Ann Shepard Email & Phone Number

Commerce Charter Township, MI, US

Wixom, MI

Self-motivated, problem-solving Manager who is highly organized with a passion for a fast paced and innovative environment.Accounts PayableCredit & CollectionsAccounts ReceivableCustomer Service

Camden, NJ

• Provided system support and training for North America Foodservice local applications and acted as business subject matter expert for processes and industry initiatives.
• Led design and implementation of business intelligence reporting tool that provided valuable insight on operator purchase trends and contract compliance
• Saved $152k on vendor contract negotiations and consolidations
• Cost avoidance of $200k by delivering broker reporting tool through internal tool… Show more Provided system support and training for North America Foodservice local applications and acted as business subject matter.
• Cost avoidance of $200k by delivering broker reporting tool through internal tool development
• Developed detailed system user work instructions which reduced support calls

Camden, NJ

• Managed staff of 10 Payment Analysts matching, auditing and accurately processing of invoices for $30M in customer programs. Ensured adherence to corporate and GAAP standards and issue resolution.
• Saved over $2 million by implementing process and contract transformations
• Designed and implemented a customer contract and rebate system which automated the validation of customer payments
• Led integration of SAP and Trade Payment tool that streamlined business processes
• … Show more Managed staff of 10 Payment Analysts matching, auditing and accurately processing of invoices for $30M in customer programs. Ensured adherence to corporate and GAAP standards and issue resolution.
• Developed finance and administration policy & procedures manual for sales which ensured consistency and compliance with corporate standards

Camden, NJ

• Managed team of 3 Data Analysts to ensure timely and accurate updates to customer master records and broker (1099) payments. Partnered with Marketing and Sales to implement pricing, promotions and organization changes.
• Developed process for managing redistribution customers and sales providing visibility to the Foodservice organization for improved customer relationship management and increased sales
• Led the implementation of the year-end sales reorganizations to ensure accurate… Show more Managed team of 3 Data Analysts to ensure timely and accurate updates to customer master records and broker (1099) payments..
• Led the implementation of the year-end sales reorganizations to ensure accurate reflection of the sale organization Show less

Camden, NJ

• Performed analysis to establish customer credit programs and managed collection, cash application and deduction resolution team.
• Improved cash flow management by reducing DSO and percent current by 10% on foodservice customers
• Resolved collection issues for Military accounts by identifying gaps in order management process

Camden, NJ

- Collection on accounts receivable- Approved customer orders above established credit lines- Established credit programs based on evaluation of financial statements, trade and banking information

Farmington Hills, MI

- Collected Food Service and Military accounts with receivables of $6 million in monthly sales- Investigated and evaluated new customers for credit programs- Approved customer orders above established credit lines- Assisted in implementation of on-line system - Managed deduction resolution

Farmington Hills, MI

- Maintained customer master listing- Performed account reconciliation and adjustments- Balanced accounts receivable

Farmington Hills, MI

- Cash Application- Daily audit and balancing of data entry

Farmington Hills, MI

- Audited and processed vendor payment requests- Audited and processed employee expense reports- Investigated and resolved inter-company and vendor discrepancy reports