Ann Murphy Email & Phone Number

London, United Kingdom

• Greeted all guests, booked rooms, provided refreshments and ensured guest book was signed. • Manned office reception and dealt with all incoming calls and emails.• Responsible for all incoming/outgoing post including franking machines, booking couriers and taxis.• Processed all expenses for the Sales department of over £40k per month and Executive expenses prior to approval on Excel.• Checked Sales Executives company car mileage to exclude private mileage and collated on Excel.• Maintained petty cash records and collated monthly.• Liaised with all building and cleaning contractors for a four floor, 18th century listed building.• Acted as Employee Representative for Health & Safety and dealt with annual audit. • Carried out all London Health & Safety Activity Risk Assessments.• Appointed as Fire Marshal, conducted all fire tests and evacuation tests.• Maintained all Quality, Environmental and H & S Management manuals and indexing using Proquist.• Ordered company stationery.• Maintained the weekly Movements Schedule for the Sales team and updated on Excel.• Provided training and support for the software Teamseer to document holidays and sickness. • Appointed as a Super User for Teamseer. • Kept office notice board and in line with Quality Department Regulations

London

• Worked as part of a customer service team to handle phone enquiries from hospital staff including medical consultants. • Handled over 60 orders per day and dealt with all returns and queries.• Organised couriers for the delivery of equipment and handled all emergency calls from theatre for urgent trauma deliveries.• Attended training course to enable the correct ordering of specialist equipment for knee, hip and shoulder replacements.

• Typed up quarterly and year end accounts for auditors, contracts, leases and general correspondence.• Drew up weekly and monthly tracking reports.• Undertook various work for the Personnel Department.• Liaised with all departments and carried out photocopying and distribution of documents.• Worked on Excel to input and extract data Excel.