As a results-driven Marketing and Sales professional with over five years of experience, I specialize in driving business growth, building long-term customer relationships, and exceeding sales targets through innovative strategies. My background spans multiple industries, including engineering, real estate, and fashion, where I have consistently implemented successful marketing and business development initiatives.In my current role as a Marketing and Telesales Manager at Vibro Dampers Engineering Limited, I lead product demonstrations, consumer awareness campaigns, and branding efforts to increase revenue and market presence. I am passionate about aligning business goals with customer outcomes, ensuring both satisfaction and profitability.Previously, I served as Assistant Managing Director at Venesi Developers Limited, where I implemented key business strategies that grew revenue by 10% and optimized operational workflows. My leadership experience includes training and mentoring teams to achieve high performance, while my strategic mindset focuses on tapping into new markets and opportunities.I thrive in dynamic environments where my expertise in sales strategy, customer engagement, and business operations can be applied to drive growth. If you’re looking for a proactive, innovative, and results-oriented marketing leader, feel free to connect with me!Core Competencies:Marketing StrategySales Growth & Customer AcquisitionBusiness DevelopmentLeadership & Team TrainingCustomer Relationship Management (CRM)Operations & Revenue Optimization
Mush Containers
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Head Of Customer Service And Social Media ManagerMush ContainersKiambu, Kiambu County, Ke
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Assistant ManagerVenesi Developers Limited Nov 2021 - PresentKenyaSpearheaded product training, demonstrations, and consumer awareness initiatives to drive brand recognition and revenue growth.Consistently exceeded sales quotas by cultivating long-term customer relationships and implementing customer engagement strategies.Managing revenue models, process flows, and operational support, aligning business strategies to boost customer satisfaction and profitability.Delivering product demonstrations and recommendations, enhancing brand awareness, and encouraging purchases across key audiences.
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Tele Sales And Customer ServiceVibro Dampers Sep 2023 - Aug 2024Handled telesales operations, focusing on customer acquisition and nurturing client relationships to drive business growth.Delivered product training and demonstrations to educate consumers and increase brand awareness.Exceeded service targets by providing responsive and tailored customer support, ensuring satisfaction.Developed and implemented customer engagement strategies to enhance retention and foster long-term business partnerships.Managed daily operations to optimize revenue models, streamline processes, and improve customer interactions.
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Marketing ManagerNemce Group Kenya Limited Jan 2020 - Jul 2021KenyaAssisted in team recruitment, hiring, and training, leading initiatives in staff engagement, gender diversity, and cultural programs.Launched five business strategies, increasing revenue by 10% while targeting new markets effectively.Managed front office operations and call center workflows, optimizing customer interaction and solving problems efficiently.
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Real Estate ConsultantGredico Properties May 2019 - Dec 2019Thika, Kiambu, KenyaDrove customer satisfaction by automating contact management systems, aligning company goals with client outcomes.Increased profit margins by 10% through effective budget control and product optimization.Led cross-functional teams to develop strategic solutions, exceeding sales quotas and expanding distribution channels.
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Personal AssistantHouse Of Kaji May 2018 - Sep 2018Nairobi County, KenyaProvided comprehensive administrative support, including scheduling, travel arrangements, and documentation management.Developed video content strategies for social media and oversaw digital marketing efforts, increasing customer service efficiency by 15%.
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InternMetto Victorious Fashion House Jan 2018 - Apr 2018Kasarani, Nairobi County, KenyaManaged fittings, adjusted designs, and collaborated with photographers and stylists to showcase products for optimal visibility.Built strong relationships with suppliers and vendors, staying ahead of industry trends and resources.
Ann Mwangi Education Details
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Global College GithunguriPass -
Design And Marketing
Frequently Asked Questions about Ann Mwangi
What company does Ann Mwangi work for?
Ann Mwangi works for Mush Containers
What is Ann Mwangi's role at the current company?
Ann Mwangi's current role is Head of Customer Service and social media manager.
What schools did Ann Mwangi attend?
Ann Mwangi attended Global College Githunguri, Machakos University.
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