Ann Mwangi

Ann Mwangi Email and Phone Number

Head of Customer Service and social media manager @ Kiambu, Kiambu County, KE
Kiambu, Kiambu County, KE
Ann Mwangi's Location
Kiambu, Kenya, Kenya
About Ann Mwangi

As a results-driven Marketing and Sales professional with over five years of experience, I specialize in driving business growth, building long-term customer relationships, and exceeding sales targets through innovative strategies. My background spans multiple industries, including engineering, real estate, and fashion, where I have consistently implemented successful marketing and business development initiatives.In my current role as a Marketing and Telesales Manager at Vibro Dampers Engineering Limited, I lead product demonstrations, consumer awareness campaigns, and branding efforts to increase revenue and market presence. I am passionate about aligning business goals with customer outcomes, ensuring both satisfaction and profitability.Previously, I served as Assistant Managing Director at Venesi Developers Limited, where I implemented key business strategies that grew revenue by 10% and optimized operational workflows. My leadership experience includes training and mentoring teams to achieve high performance, while my strategic mindset focuses on tapping into new markets and opportunities.I thrive in dynamic environments where my expertise in sales strategy, customer engagement, and business operations can be applied to drive growth. If you’re looking for a proactive, innovative, and results-oriented marketing leader, feel free to connect with me!Core Competencies:Marketing StrategySales Growth & Customer AcquisitionBusiness DevelopmentLeadership & Team TrainingCustomer Relationship Management (CRM)Operations & Revenue Optimization

Ann Mwangi's Current Company Details
Mush Containers

Mush Containers

Head of Customer Service and social media manager
Kiambu, Kiambu County, KE
Ann Mwangi Work Experience Details
  • Mush Containers
    Head Of Customer Service And Social Media Manager
    Mush Containers
    Kiambu, Kiambu County, Ke
  • Venesi Developers Limited
    Assistant Manager
    Venesi Developers Limited Nov 2021 - Present
    Kenya
    Spearheaded product training, demonstrations, and consumer awareness initiatives to drive brand recognition and revenue growth.Consistently exceeded sales quotas by cultivating long-term customer relationships and implementing customer engagement strategies.Managing revenue models, process flows, and operational support, aligning business strategies to boost customer satisfaction and profitability.Delivering product demonstrations and recommendations, enhancing brand awareness, and encouraging purchases across key audiences.
  • Vibro Dampers
    Tele Sales And Customer Service
    Vibro Dampers Sep 2023 - Aug 2024
    Handled telesales operations, focusing on customer acquisition and nurturing client relationships to drive business growth.Delivered product training and demonstrations to educate consumers and increase brand awareness.Exceeded service targets by providing responsive and tailored customer support, ensuring satisfaction.Developed and implemented customer engagement strategies to enhance retention and foster long-term business partnerships.Managed daily operations to optimize revenue models, streamline processes, and improve customer interactions.
  • Nemce Group Kenya Limited
    Marketing Manager
    Nemce Group Kenya Limited Jan 2020 - Jul 2021
    Kenya
    Assisted in team recruitment, hiring, and training, leading initiatives in staff engagement, gender diversity, and cultural programs.Launched five business strategies, increasing revenue by 10% while targeting new markets effectively.Managed front office operations and call center workflows, optimizing customer interaction and solving problems efficiently.
  • Gredico Properties
    Real Estate Consultant
    Gredico Properties May 2019 - Dec 2019
    Thika, Kiambu, Kenya
    Drove customer satisfaction by automating contact management systems, aligning company goals with client outcomes.Increased profit margins by 10% through effective budget control and product optimization.Led cross-functional teams to develop strategic solutions, exceeding sales quotas and expanding distribution channels.
  • House Of Kaji
    Personal Assistant
    House Of Kaji May 2018 - Sep 2018
    Nairobi County, Kenya
    Provided comprehensive administrative support, including scheduling, travel arrangements, and documentation management.Developed video content strategies for social media and oversaw digital marketing efforts, increasing customer service efficiency by 15%.
  • Metto Victorious Fashion House
    Intern
    Metto Victorious Fashion House Jan 2018 - Apr 2018
    Kasarani, Nairobi County, Kenya
    Managed fittings, adjusted designs, and collaborated with photographers and stylists to showcase products for optimal visibility.Built strong relationships with suppliers and vendors, staying ahead of industry trends and resources.

Ann Mwangi Education Details

Frequently Asked Questions about Ann Mwangi

What company does Ann Mwangi work for?

Ann Mwangi works for Mush Containers

What is Ann Mwangi's role at the current company?

Ann Mwangi's current role is Head of Customer Service and social media manager.

What schools did Ann Mwangi attend?

Ann Mwangi attended Global College Githunguri, Machakos University.

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