Portfolio, Acquisitions, Strategic Program Management

Solid program and change management, marketing, communications, and leadership development backed by exceptional analytical and communications skills and deep customer empathy. My strengths include translating business goals into strategic initiatives and delivering and executing on measurable plans. I work with executives, emerging leaders, and new and intact teams to harness their strengths and deliver exceptional outcomes.

Change leadership development, executive coaching, facilitation, workshops, C-level off-sites. Designed and led change leadership offsite for PayPal CTO team amidst fintech industry upheaval and global business transformation (Dec 2019). Aligned executives on values, goals, and priorities.

Drove integrated change management across key strategic partners, product, marketing, sales, customer success, and training to ensure a cohesive customer-focused strategy to drive adoption and engagement, globally.

Change management program lead on a complex, global $4B SAAS initiative spanning multiple audiences, technologies, processes, and tools.

Designed and facilitated multi-day management training and leadership development workshops for global high-tech manufacturing leader. Owned client relationship and partnered on leadership and technical training, team-building, and coaching.

Led two enterprise-wide change initiatives focused on collaboration tools and enterprise security. Drove adoption, engagement, and behavioral changes essential to fuel a culture of innovation, speed, and growth within a collaborative, secure environment. Delivered change strategy, roadmap, implementation plan, and launch and program communications.

Delivered one-on-one and team coaching at the Haas School of Business through the Berkeley Innovative Leader Development (BILD) program. The evidence-based academic program empowers Haas students with tools, techniques, and coaching to effectively support and foster positive team dynamics, and leverages the study team experience as a platform for leadership growth.

Co-designed two concurrent organizational change initiatives aligned with imminent, transformative changes within the university. Led distinct disciplines within the school to build bridges in spite of wide variances in status and economic power, and to reallocate budget and resources in support of a collaborative vision. Utilizing Jim Collins’s model, “From Good to Great," facilitated 40 faculty and administrators in setting new strategic direction, aligning priorities, and reallocating resources. Conducted internal and external change assessments, diagnostics, and planning sessions to build shared understanding and trust among diverse stakeholders. Interviewed stakeholders and change agents; drove teams to articulate a shared strategy and formulate high-level execution plans.

In a union environment, collaboratively designed and delivered organizational intervention which resolved long-standing conflict between clinicians and management, resulting in immediate culture shift, increased productivity, improved morale, and renewed commitment to clients served. Delivered empathy-based communication skills training to leadership and management teams in preparation for organizational intervention.

Provided strategic and operational leadership for boutique marketing and web technology consulting firm. Led client engagements, drove program and change management, and facilitated executive change leadership development. Select clients include Cisco, PayPal, Menlo Ventures, Hewlett Packard, IBM, and U.S. Postal Service.