Ruthann Rawlins, Msm Email & Phone Number

Houston, Tx

• Onsite Representative• Business Development • Schedule projects.• Oversee all office administration

United States

Houston, Texas

• Oversaw team of independent sales representatives.• Reviewed sales plans; set objectives and targets.• Managed customer accounts and assessed customer needs. • Aligned customer needs to company’s portfolio of products.• Organized customer site visits.• Coordinated and attended trade shows. • Educated customers on the range of company’s product offerings and trained sales staff on product installation.

Houston, Texas

• Developed and managed customer accounts from initial introduction through order phase. • Assessed customer needs against company portfolio of products.• Organized customer site visits and facilitated shop tours.• Reviewed customer tenders and approved quotes before submitting them to customers

Houston, Texas

🔹 Customer Service Representative 2015 – 2016 • Managed shop repairs from initial request through proposal approval, preparation, repair process, order entry, and maintenance. • Conducted compressor familiarization training.• Worked with engineering and project management to resolve work scope issues with customers and shop, preparing proposal packages up to $2 million.• Coordinated resources to ensure projects moved forward, acting as a point of contact for customers during repair processes, managing 15 – 20 projects simultaneously in various stages of the repair process.• Managed customer relationships.• Maintain Salesforce and SAP software.🔹 Commercial Analyst 2014 – 2015 EthosEnergy • Managed commercial process for field service, multi-facility, and multi-product lines, including RFQ, pricing, and management reviews. • Supported sales and operations to identify potential outages, drive opportunities, and provide status updates. • Reviewed, processed, and reconciled customer orders to proposal terms and conditions. • Authorized and tracked orders through the execution process. • Worked with sales, customers, and operations to resolve scope and commercial issues, preparing proposal packages up to $1 million, including City of Bryan Atkins W251 Major Inspection, King Ranch 4K Inspection, and Bryan Texas Utilities Frame 5 Major Inspection.• Coordinated resources to ensure projects moved forward, acting as a point of contact for customers during the repair process, managing 5 – 10 major proposals through commercial process.• Maintained Salesforce and Epicore software for tracking and forecasting. 🔹 Additional Roles / Siemens Wholly-Owned Subsidiaries Field Service Product Marketing Specialist │ TurboCareBusiness Integration│ Pacific NorthwestCustomer Service Representative │ Gas Turbine MarketingBusiness Services Coordinator │Siemens Power GenerationCustomer Service Specialist│Siemens Power GenerationQA Tech │Siemens Westinghouse

Master Of Science (Ms), Marketing/Marketing Management, General

Activities and Societies: National Society of Leadership and Success

Doctorate, Business Administration And Management, General

Bachelor Of Science In Management, Marketing

Aa, Math

Obtained Associate of Art in Mathematics