Ann is a professional writer with a versatile and seasoned skill set in business communications, technical writing and instructional media.Her work includes the content of websites, publications and documentation for Baptist Health, BNY-Mellon, Builder Magazine, Calypso Enterprises, Carlow University, Carnegie Mellon University, Club Prophet Systems, DIY Network, Pennsylvania's Department of Community and Economic Development, The Mineral, Metals & Materials Society, University of Pittsburgh and others. Ann has been a consulting writer and editor since 2015, serving a variety of organizations, particularly in the areas of higher education, health and wellness, technology and new business. She established Lyon Ritchie, LLC, a technical documentation company specializing in making complex information simple to understand through good writing and illustrations in 2018. Ann is available for projects in Pittsburgh and remote work.Portfolio: feature writing, long-form writing, instructional writing, curriculum writing, and technical writing, including guides, procedures, reports, proposals and government applications.Skill summary: Professional writing, interviewing, reader-centered design, instructional design, curriculum mapping and project management.