Ann Ruffner Email & Phone Number

I am a Financial Services Professional offering securities products and services through NYLIFE Securities LLC, Member FINRA/SIPC, A Licensed Insurance Agency.

As Office Manager I deliver both strategic and tactical support on all administrative matters. I am responsible for Executive support and provide administrative support to entire organization. For example, EA support to all U.S. Executives and U.K. Management, which includes travel arrangements, expense report preparation and maintenance of office supplies and equipment. Additionally, I manage and facilitate the student requirements and tuition process.Book travel for all levels of organization, schedule meetings, manage calendars, supports various projects as neededManage overall office duties; maintain office supplies and equipment, filing system, events, meetings, etc.Liaison between Company and partners; ensure appropriate communication and information exchangeSupport Sales group; generate weekly lead reports, communicate findings with U.K. as neededFacilitate course training; which includes partnership with students, maintain office inventory levels, generate materials, communication with venues, manage invoice process and support trade show logisticsResponsible for maintenance of customer leads and registrations

Provided instructional and leadership to fitness coaches.Conducted fitness coach orientation to members, communicate class and exercise programs, provide effective instruction and maintain a high level of customer serviceDecided to leave the work force and become a full-time mom

In this role I was the primary Sales Analyst supporting the Sales organization. I focused on both tactical and operational efficacy for the organization. My primary role was data management, reporting and special projects.Performed administrative support to Sales organization; provided ad-hoc reports, prepared analytical reports and supported projects as neededResponsible for maintaining channel revenue POS and inventory reports for Sales and Marketing; created and distributed enterprise and reseller sales revenue reports, maintained and updated customer list and sales informationAssisted in implementation of new procedures for sales commission processing

In this role I was Administrative Assistant for both the Sales and Marketing organizations. I served as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.Supported Management and employees. Responsibilities included report generation, filing, coordination of logistics between departments and general administrative dutiesResponsible for administrative management of Harte Hanks Fulfillment Company. Responsibilities included literature fulfillment, inventory tracking, creating procedure, facilitated weekly conference calls, order processing and return issuesAdministered Beta program and worked closely with product marketing and technical support managementProvided commission accounting support for sales and finance and managed logistics for reseller programs

In this role I was Administrative Assistant for the Sales and Marketing organizations and provided leadership to the Administrative Staff. I served as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.Supported six Regional Sales ManagersProcessed all software upgrade sales and provided sales reports and lead responses for Vice President of Sales and MarketingResponsible for sales customer database including data entry, coordinated all direct mail projects, updated and distributed product price lists and attended corporate trade showsManaged four department Admins; provided leadership to Admin group, directed their day-to-day activities and work scope, wrote reviews, etc.Managed operational process for reseller funds and contracts, updated and distributed literature and coordinated reseller seminar seriesStarted as a Sales Support Assistant responsible for processing all customer sales orders, distributed documents, tracked all evaluation products, maintained backlog reports and collected inventory data to create bi-weekly reports

Bachelor Of Science, Business; Marketing

Education record