Ann Wagner Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Integration Project Manager - Builders FirstSource (Feb 2021 - Present)Transformation Change Office (TCO) Project Manager - Kaiser Permanente (April 2020 - April 2021)Managed initiatives within the Payment Integrity and Care Continuum channels of the TCO driving performance excellence and financial improvement for KPGA. The work of the TCO drives consistencies across the organization while maintaining continued high quality care for KPGA's members. Integration Project Manager - BMC Building Materials and Construction Services (Oct 2017-April 2020)PM for JV/M&A ERP conversion. Implementing Project Management and Organizational Change Management services to BMC during their multi year project. Supporting M&A efforts by streamlining business processes, training associates and implementing best practices across the country. Successfully bringing each market onto the Trend platform without business disruption.

Alpharetta, Ga

(Contract Position) Worked with CIO and her team at McKesson (EIS) focused on IT transformation research, analysis and projects. Responsible for evaluating, chartering, and executing projects during the Mergers and Acquisitions process. Built plans for migrating IT Applications and Infrastructure from current state to Allscripts' landscape.

Tucker, Ga

Started Project Management Office for organization. Provided resources, training and overall project management guidelines. Responsible for KPIs and reporting project milestones, status of projects and prioritization to the senior management team. Moved into a Global PMO role for the IT Transition Team.

Tucker, Ga

Implemented ERP LX for the Commercial Front End of the supply chain for newly merged bakery business, delivered the project on time and within budget, September 2010 Implemented ERP LX in 90 days for the Woburn facility with a budget of $300 thousand, delivered on time and under budget, August 2010 Ability to manage a complex project assignment to a project Scope of Work within the guidelines of CIS GovernanceCoordinating company and contractor teammates to complete projectsSought by others to answer complex and technical questions on aspects of project management. Establish, maintains and explains project guidelines. Explains overview and detailed view of the project per user requirements.

Overall management and execution of ERP project using Adage software while maintaining a $400k budget

Consulting, liaison between executive sponsors, business unit managers and end users during $3million ERP projectAct as a sales and customer service subject matter expert for ERP team

Reorganized customer service department to increase operational efficiencies, also provided levels of growth for future incentive. Initiated beginning stages of EDI processing in Wayne Farms’ supply chain through outside vendors for key accounts. Maintain manual order completion records to capture true fill rates due to allocations. Review pricing issues daily recording errors and correcting orders prior to invoicing, reducing UOM pricing errors for further processed orders. Reduced pricing claims due to order entry error.

Provided leadership to customer advocates and data coordinators by defining goals and objectives within ISO- 9000 parameters. Acted as a resource for initiatives in the SAP Order to Cash module. Supplied second level support to customers. Managed team after Chapter 11 maintaining 98% service levels to our customers with 90% departmental turnover. Trained staff to utilize SAP within a one month period, producing proficient employees.

Managed shipments for client and its overseas subsidiaries as an exclusive freight forwarder. Monitored key performance indicators, reported results to finance department. Oversaw the export process; scheduling inland, ocean and airfreight shipments, issuing documents, and maintaining customer service eliminating redundant and non-value added work. Interacted with finance department through the invoicing process to ensure payment from subsidiaries. Monitored key performance indicators to adjust service levels and maintain benchmarks.

Serviced all international clients from initial contact through completion of shipment. Negotiated rates with vendors. Exported products worldwide including air, ocean, and domestic transportation. Organized department to implement cost-efficient planning while maintaining a $2 million budget. Utilized management skills by coordinating the most reasonable route expedited with the most swift and cost effective means for the customer and the company saving transportation dollars.Handled all aspects of export shipments while providing quality service to a diverse client base. Compiled and presented monthly closeout, insurance, and sales reports. Secured and maintained liaisons with federal, state and local agencies to implement an effective, timely response to customer needs. Processed export documentation, presented to U.S. Customs under deadlines.

Leadership Development Program

Integrated Supply Chain Planning

Ba, Communications

Activities and Societies: Kappa Alpha Theta, Student Senate-Issues & Grievances Committee