Ann Maldonado Email & Phone Number

Schaumburg, Illinois, Us

Director of Product for an international payroll Solutions entity that sold for $60 Million. I executed a growth strategy by delivering scalable solutions that adhere to each market’s needs.• Influence and drive annual budget proposal for product to increase annual revenue by 30% next fiscal year• Design an onboarding program to empower new product team members to learn the product and processes within 4 months to fully support a development team • Optimize product processes to improve communication and increase adoption rate for new functionality by 40%• Develop novice product team members to deliver on the product’s vision by providing direction and communicating prompt constructive feedback • Influence and drive critical executive business decisions in the post-acquisition phase and appropriately leverage corporate resources to define product’s vision, key metrics and increase growth opportunities with existing clients by 30%• Developed 6-month roadmap for two development teams with no backlog based on the business opportunity’s alignment to the product’s vision

Chicago, Il, Us

Product Lead of a SAAS based healthcare software solution that sold for $1.3 billion. I owned the product strategies that protected our client base and increased renewals.• Influenced and directed market research to obtain competitive intelligence• Incorporated strategic output to guide the product and empower sales with crafting marketing campaigns for the sales process• Directed and managed the collaboration of clients through client advisory meetings, onsite visits, and roadmap discussions. This also includes being a client liaison for sensitive high-profile clients• Travelled internationally for foundational and development meetings with offshore resources • Reviewed and supplied negotiation terms for both clients and external vendor contracts• Implemented new processes and efficiencies that reduced defect injection rate for a team by 50% • Developed integration features with internal products and external vendors via custom APIs, FHIR APIs, and DIRECT

Chicago, Il, Us

• Managed and established reporting processes and benchmarks, including development of the report roadmap by implementing a QFD process • Reviewed and provided negotiation terms for both clients and external vendor contracts• Developed an onboarding program to train new Product Team members on learning the product and to understand processes that is part of feature development• Developed integration features with internal products and external vendors via DIRECT, custom APIs and FHIR APIs

Chicago, Il, Us

• Managed vendor relationships and established processes to improve our clients experience • Established internal process to provide better visibility to the SDLC• Interpret federal regulations and implemented solutions to adhere to new guidelines

Chicago, Il, Us

• Collaborated with clients and team members to ensure product meets the business needs• Elaborated on assignments to determine the client’s needs and the project’s scope • Developed business requirements that capture the business needs• Tested post deployment software and address any discovered defects

Mclean, Virginia, Us

• Project Manager of client and internal initiatives • Analyzed business opportunities to improve quality and timeliness • Coordinated and managed resources to implement projects timely• Created business documentation required for system releases• Determined the impacts to business processes from new initiatives - Reviewed and approved work instructions and training material for floor staff- Developed a process for operational staff to request system changes- Proposed growth and quality initiatives

Mclean, Virginia, Us

• Developed reports to improve business process• Analyzed the impacts of new policy• Facilitated meeting for projects• Validated data from reports• Communicated with multiple divisions