Ann Maldonado Email & Phone Number

Schaumburg, Illinois, US

• Director of Product for an international payroll Solutions entity that sold for $60 Million. I executed a growth strategy by delivering scalable solutions that adhere to each market’s needs.
• Influence and drive annual budget proposal for product to increase annual revenue by 30% next fiscal year
• Design an onboarding program to empower new product team members to learn the product and processes within 4 months to fully support a development team
• Optimize product processes to improve communication and increase adoption rate for new functionality by 40%
• Develop novice product team members to deliver on the product’s vision by providing direction and communicating prompt constructive feedback
• Influence and drive critical executive business decisions in the post-acquisition phase and appropriately leverage corporate resources to define product’s vision, key metrics and increase growth opportunities with.

Chicago, IL, US

• Product Lead of a SAAS based healthcare software solution that sold for $1.3 billion. I owned the product strategies that protected our client base and increased renewals.
• Influenced and directed market research to obtain competitive intelligence
• Incorporated strategic output to guide the product and empower sales with crafting marketing campaigns for the sales process
• Directed and managed the collaboration of clients through client advisory meetings, onsite visits, and roadmap discussions. This also includes being a client liaison for sensitive high-profile clients
• Travelled internationally for foundational and development meetings with offshore resources
• Reviewed and supplied negotiation terms for both clients and external vendor contracts

Chicago, IL, US

• Managed and established reporting processes and benchmarks, including development of the report roadmap by implementing a QFD process
• Reviewed and provided negotiation terms for both clients and external vendor contracts
• Developed an onboarding program to train new Product Team members on learning the product and to understand processes that is part of feature development
• Developed integration features with internal products and external vendors via DIRECT, custom APIs and FHIR APIs

Chicago, IL, US

• Managed vendor relationships and established processes to improve our clients experience
• Established internal process to provide better visibility to the SDLC
• Interpret federal regulations and implemented solutions to adhere to new guidelines

Chicago, IL, US

• Collaborated with clients and team members to ensure product meets the business needs
• Elaborated on assignments to determine the client’s needs and the project’s scope
• Developed business requirements that capture the business needs
• Tested post deployment software and address any discovered defects

Mclean, Virginia, US

• Project Manager of client and internal initiatives
• Analyzed business opportunities to improve quality and timeliness
• Coordinated and managed resources to implement projects timely
• Created business documentation required for system releases
• Determined the impacts to business processes from new initiatives - Reviewed and approved work instructions and training material for floor staff- Developed a process for operational staff to request system changes.

Mclean, Virginia, US

• Developed reports to improve business process
• Analyzed the impacts of new policy
• Facilitated meeting for projects
• Validated data from reports
• Communicated with multiple divisions