Ann Vensland Email & Phone Number

Minnesota, United States

Senior Manager, Client Technology Reliability and Readiness (November 2021 - present)• Support the day-to-day activities of two client-facing technology support teams, 8 direct reports• Go-Live readiness program management, representing the Technology organization as a whole to internal business leaders• Technology issue management, facilitating the resolution and remediation of client-impacting technology issues• Identify gaps and facilitate cross-functional teams to implement process improvements Senior Advisor (April 2021 - November 20210)• Manage Client Tech Issue Management Team, 5 direct reports• Act as Go-Live Technology captain• Facilitate communication between technology and business teams, collaborating with both internal and external business partners.Advisor (April 2020 - April 2021)• Client Tech Issue Management team lead• Facilitate resolution and remediation of client-impacting technology issues• Support 1/1 Go-Live Readiness TeamSenior Business System Analyst (September 2019 - April 2020)• Lead Client Reliability Team to create and present monthly trending reports directly to White Glove Clients. managing a team of 4• Collaborate with cross-functional teams to analyze data, determine impact of unplanned technology events, and strategize next steps to remediate event impact.

Greater Minneapolis-St. Paul Area

Health Integration Group provides exceptional healthcare IT integration services. We have built a team of experts with the skills to successfully help healthcare organizations integrate systems, creating smooth workflows. We focus on integration architecture and process analysis and improvement.Our areas of excellence:• Integration Architecture• Project Management and Planning• Interface Development utilizing Cloverleaf, CorePoint, BizTalk, eGate, Iguana, Mirth• Integration Customization and Support with a specific focus on Epic, Cerner, Meditech, McKesson• Integration Testing and Mapped Record Testing (MRT)As a project manager and head operations at Health Integration Group, my roles are:• Work with healthcare delivery organizations to find solutions to IT problems.• Recruiting of contract staff for integration projects, mainly focusing on Epic, matching contractor skills with project needs.• Responsible for daily operations including bookkeeping, budget projections, invoicing, payroll, travel arrangements, processing of expense reports and staff scheduling.• Assist with creation of sales proposals/project plans; defining scope of project, timelines, resource requirements and budget. • Provide project reporting for areas concerning project costs, timelines, resource allocation, staff scheduling, and other project specific requests.• Contract negotiation with contract staff, vendors, clients, and partner consulting companies.

Bloomington, Mn

Health IT professional with a focus on facilitating communication between technology and business teams.

Health IT consultant with a focus on process improvement and facilitating communication between technology and business teams.

Shakopee, Mn

• Provide administrative support to group sales department, tracking and reporting on special projects during the off-season.• Attend regular meetings, facilitate communications, ensure coordination and cooperation between departments for group events.• Supervision and scheduling of seasonal staff.• Sales, focusing on the school and youth market.• Upselling; increased Lunch at the Point sales 563% in the first 3 months. • Conduct and document weekly status review for department management.• Report developments to sales manager using spreadsheet reports.• Maintain all customer and sales record keeping on a customized software program. • Handle sales inquiries and develop responses for each customer type.• Order processing, including set up and management of web affiliate store fronts.

Green Isle, Mn

• Lead teacher for the preschool program at a public charter school. • Designed curriculum and record keeping systems to meet state and school standards.• Program went from being in danger of cancellation into a program with a waiting list.• Created strong relationships with parents and community members through electronic, written and in person communication.

Master Of Science - Ms, Project Management

Anticipated graduation date Spring 2020

Bachelor Of Science (B.S.), Psychology And Chemistry

Activities and Societies: Psi Chi National Honor Society

Mnhit Health Information Technology Certificate Program