Retail Business Manager
Current-Achieved 200% growth YOY on Mother’s Day promotion by building SMs' capability in creating store sales strategy. -Successfully drive area CV% from 30% to 50% through supporting SMs and teams in building enduring relationships with customers. -Drive the quality of customer experience by communicating and delivering training programs to enhance the sales team's skills and knowledge.-Work closely with the Marketing and Training team to host 7 CRM workshops and build strong relationships with loyal customers. -Organized Annual Dinner Party with 200 people attended, responsible for hosting, event run-down planning, and budget control.