Annie Yang Email & Phone Number

Los Angeles, CA, US

Conducted in-person home visits to interview users on how they use their automobiles for work and family needs, delivering a final report to a global Japanese automotive client.In collaboration with Mobbin and University of Notre Dame, currently researching how to better support junior product designers in integrating efficient design patterns and systems.

San Diego - US | Tokyo - JP, US

Leading vision and requirements analysis of capstone industry project, partnered with Sony UX researchers.Defining use cases for connected product ecosystem through conducting user interviews with content creators, experts in IoT, and contextual inquiry to frame our design goals.

Seattle, WA, US

Led planning and execution of:Design for Passion, a 9-week summer design jam for 50+ undergraduate and graduate HCDE students, designing marketing materials and initiating outreach to industry experts and small businesses to match student teams (Seattle's LGBTQ+ Center, Diaper Storks, Okapi, Love Masami, Uprooted Academy, etc.).Figma Masterclass with.

Seattle, WA, US

Conducted literature review and competitive analysis on different content recommendation processes for designing social recommender systems. Analyzed user-generated content on online fanfiction communities to provide tailored content recommendations.

Huntersville, North Carolina, US

Developed complex B2B user flows and wireframes in Figma for AI-driven market analytics dashboard and auto-replenishment subscription tool. Implemented product roadmap and design feedback from PMs and engineers, leading to a decrease in user-reported errors during onboarding. Moderated 4 semi-structured interviews and analyzed insights to inform design.

Seattle, WA, US

Graded assignments, quizzes, and research assignments according to grading rubrics and methodologies.Supported Master's students with course questions and assignments in IMT 570: Data-Driven Organizational Problem Solving for Information Management Professionals.

Redmond, Washington, US

Sponsored project.Investigated the feasibility of user experience of a new Power BI Metrics feature by recruiting and conducting 8 think-aloud usability tests. Synthesized and presented 10+ improvement opportunities to 40+ stakeholders, including designers, researchers, engineers, and PMs on the Power BI team.

Community leader for 29K+ global members, maintaining a safe online space by facilitating civil discussion on various topics (mental health, healthcare, identity, politics, immigration, family, relationships, general advice).Grew the community by 625% in 3 years through marketing, community outreach, and social media marketing.Spearheaded initiative to.

Vancouver, British Columbia, CA

Managed product advertising campaigns for 25 partners and over $1M ad spend on Amazon, Walmart, and Wayfair marketplaces, maximizing cross-channel sales growth by 20% MoM. Elevated ROAS goals between 1600% and 3200% by spearheading Google Ads strategies and providing expert consultation on website improvements for 15 eCommerce clients. Increased foot.

Founded a coaching business to empower women and femmes of color to cultivate self-trust so they can navigate pandemic uncertainty.Guided 20 clients through one-on-one coaching sessions focused on shedding self-limiting beliefs, identifying and leaning into personal strengths, spiritual reset, and workshop on life and career goals.Utilized design thinking.

Mountain View, CA, US

Contracted to Google, I collaborated closely with the global marketing team and software engineers to support the pre-sales and sales teams with opportunity analysis, quality assurance of marketing and sales data to ensure the data meets the Team’s criteria and standards.Analyzed sales funnel data with SalesForce (data.com, cases, marketing) & MS Excel.

Irvine, CA, US

Successfully reached 98% completion rate for Windows 10 migration progress of 8 North American cities, and 2000 devices.Usability test participant for BSH Home Connect system rollout for smart appliances.Point of contact between departments for troubleshooting helpdesk tickets.

Executed lab tasks that include data collection, qualitative coding, semantic analysis.Coded sample of 4,000+ Reddit comments of online deliberation within past 6 months.Established inter-coder reliability (Krippendorf’s α >.8) across team of 3 researchers.

Moderated 10 in-person usability tests to evaluate social proximity and interactions of a smart wearable prototype for minors with autism. Iterated research and testing with a software engineer and PhD research supervisor who updated improvements to the physical prototype and mobile phone app interface. Conducted analysis of video recordings, with insights.

Master'S Degree, Human-Centered Design & Engineering

Bachelor'S Degree, Computer/Information Technology Administration And Management