● Ensured compliance with Management and Business policies by consistently meeting SLA (Service Level Agreement) and RFT (Right First Time) requirements.● I took full responsibility for validating essential documents, including KYC/KYBP, PAN, Bank Statement, Liquor License, Partnership Deed, and MGT 7, while conducting thorough sanction checks. Additionally, I ensured complete sanctions screening through the Integra/World check watch system module, guaranteeing the authentication of customers before onboarding.● Strong communication, interpersonal skills with the competency to grasp new concepts quickly and utilize the same in a productive manner.● Knowledge in Service now and other web-based ticketing tools like Newgen, CD, SAP.● Have shown flexibility and shouldered responsibility whenever additional work was assigned.● Established and maintained ongoing relationship with initiator to enhance Error free Data of Newgen tickets.● Accountable to validate initial Risk assessment of the potential Business Partner/Customer using Compliance Desktop Step 1 Questionnaires● Extended my knowledge by processing non-RTM requests (onboarding Scrap, Transport, RCSPL customers, Government customers and Intercompany)● Provided training to the Commercial Team on KYC/KYBP and the mandatory documents necessary for processing requests based on their respective types.● Maintaining Cd Excel tracker on daily basis.● Accountably validated customers in compliance with Anti Money Laundering and Anti-Corruption policies.● Effectively collaborated with the Commercial Team and Legal Team to ensure a seamless process for various types of requests.● Platforms Worked: Compliance desktop, SAP, Newgen.