Operations Lead
Current
Jul 2021 - Present
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Anoop Kumar Email & Phone Number
Experienced Client Service Professional / Operations / Driving Measurable Results & Positive Impact | Expertise in Customer Excellence / Grievance Handling / 12 Years
at
CARS24 Arabia
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Profile completeness 86%
Current company
Role
Experienced Client Service Professional / Operations / Driving Measurable Results & Positive Impact | Expertise in Customer Excellence / Grievance Handling / 12 Years
Location
Dubai, United Arab Emirates, United Arab Emirates
Who is Anoop Kumar? Overview
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Quick answer
Anoop Kumar is listed as Experienced Client Service Professional / Operations / Driving Measurable Results & Positive Impact | Expertise in Customer Excellence / Grievance Handling / 12 Years at CARS24 Arabia, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Anoop Kumar.
Anoop Kumar previously worked as Operations Lead at Cars24 Arabia and Assistant Manager at Synnex. Anoop Kumar holds Master Of Business Administration - Mba, Human Resources Management And Services from Cms Institute Of Management Studies.
Company email context
Email format at CARS24 Arabia
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CARS24 Arabia
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Profile bio
About Anoop Kumar
Results-driven and seasoned professional with over 10 years of hands-on experience in leading customer excellenceteams to achieve outstanding results. Adept at creating and implementing customer-centric strategies to enhanceoverall satisfaction and loyalty. Proven track record of driving revenue growth through the delivery of exceptionalcustomer experiences. Skilled in fostering a positive and collaborative team culture, resulting in high employee moraleand productivity.
Current workplace
Anoop Kumar's current company
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5 roles
Anoop Kumar work experience
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Assistant Manager
Assistant Operations Manager
Deliver tailored client engagements that help customers to maximizethe value derived from post-sale and build intimacy. >Use specialist knowledge to demonstrate and educate customers on relevant functionality and content resulting in increased usage and product adoption.> interpret and take action on usage information focusing on “at-risk” customers to.
Jun 2015 - Dec 2020
Business Consultant
Review analysis of resolved cases prepared by senior agents and communicate/escalate with internal sections and Business Units. identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to the team members
Apr 2011 - May 2015
Business Process Associate
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answers. Review existing operations procedure and identify possible areas for improvements.
Jul 2008 - May 2010
4 education records
Anoop Kumar education
Master Of Business Administration - Mba, Human Resources Management And Services
Cms Institute Of Management Studies
Master Of Business Administration - Mba, Human Resources Management And Services
Bachelor Of Commerce - B Com, Finance And Financial Management Services
University Of Calicut
Master Of Business Administration - Mba, Business Administration And Management, General
FAQ
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Quick answers generated from the profile data available on this page.
What company does Anoop Kumar work for?
Anoop Kumar works for CARS24 Arabia.
What is Anoop Kumar's role at CARS24 Arabia?
Anoop Kumar is listed as Experienced Client Service Professional / Operations / Driving Measurable Results & Positive Impact | Expertise in Customer Excellence / Grievance Handling / 12 Years at CARS24 Arabia.
Where is Anoop Kumar based?
Anoop Kumar is based in Dubai, United Arab Emirates, United Arab Emirates while working with CARS24 Arabia.
What companies has Anoop Kumar worked for?
Anoop Kumar has worked for Cars24 Arabia, Synnex, and Tata Consultancy Services.
How can I contact Anoop Kumar?
You can use AeroLeads to view verified contact signals for Anoop Kumar at CARS24 Arabia, including work email, phone, and LinkedIn data when available.
What schools did Anoop Kumar attend?
Anoop Kumar holds Master Of Business Administration - Mba, Human Resources Management And Services from Cms Institute Of Management Studies.
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