Senior Project Manager-Benefits Management Strategy and Benefits Realisation Plan: Leading Benefits forum across 4 programmes –GP Connect, GP Payments, Snomed CT in Primary care and Transformation of GP IT Future and be responsible for planning, facilitating and monitoring delivery in accordance with the benefits strategy. Ensure that anticipated benefits and dis-benefits are identified through the facilitation of workshops with a range of external and internal stakeholders. Utilise appropriate benefits mapping techniques to establish a “clear line of sight” from the investment objectives through to the solution.Provide accurate benefits forecasts, utilising appropriate techniques to maximise reliability and address cognitive biases • Domain Wide Benefits Assurance: Providing service is delivering value for money, utilising appropriate techniques to value both financial and non-financial benefits. Identify, establish and exploit appropriate internal and external communication mechanisms to ensure key messages are reaching target audiences• Senior Level Stakeholders: Design and apply strategies to engage stakeholders in benefits realisation by winning hearts and minds, such as designing measures that engage and influence and utilising narrative leadership. Provides highly complex benefits reports containing financial and statistical information measuring performance against a multi-stranded business case to the Senior Responsible Owner (SRO), business partners, key stakeholders and relevant boards including the Programme Board. • Create a Value for Money Model: Understands, articulates and reports on benefits figures expressed as value for money. Produce options analyses utilising effective investment appraisal techniques that analyse complex facts including financial, statistical and clinical data and make a judgement based on that analysis.

May 2015-Feb 2017 Ministry of Defence, Lichfield Senior Project Manager Cross Government Programme• Technical Analysis of DMICP-JPA Interoperability: Creating a technical analysis of transfer of data between DMICP-medical system of MOD and JPA –internal system of HR. This included detailed study of their two systems in live and test environments and carefully analyzing data journey from one to the other system. • Creation of SLA between HSCIC and MOD: Establishing a formal agreement between MOD and HSCIC in the form of POSA; this allowed exchange of services between the two government bodies. The creation of SLA means that the services were income generating for HSCIC. • Clinical Safety Hazard Report: Carefully investigating the outstanding 309 clinical safety risks and challenging suppliers to evidence the closure reports against each of these.• Risk Management and Issue Resolution: Scrutinizing all the risks and issues of DMICP system to regulate the management of these and mitigating against RAG status.

• Release Management-GP2GP: Managing GP2GP 2.2a functionality releases with various suppliers at a national level by following a robust assurance approach called Common Assurance Process (CAP). •Stakeholder and Supplier Management: Managing and working with range of stakeholders i.e. CCGs, CSUs, contractual suppliers, internal management teams, Health Authorities and GP Practices• Project Management: Managing a new clinical system to achieve 1.1a GP2Gp specification from project scope to patient safety assessment to Test Strategy to Clinical Safety Hazard Assessment.• Technical Utilization and Clinical Dashboards: Working collaboratively with Utilization and Benefits Manager to monitor any impacts of technical defects against the targets set in the business case for GP2GP projects. • Risk and Issue Management: Updating and Maintaining Risk and Issues log in conjunction with the deployment, utilization, development and service management to assess and mitigate any impact of these on the project.

Responsibilities and Achievements• Regression Testing: Maintaining and performing the background processes associated with the integration and clinical validation activities. Duties include test design, maintenance of formal test scripts/checklists, test data design and construction, defect and issue management, test environment maintenance, recording and preservation of test evidence and production of safety closure documentation•GP2GP Strategy: Responsible for responding to incidents in the live GP2GP environment, investigating analysis activities and responding through changes in the test process. Supporting the development of wider GP2GP strategy addressing terminology issues, the GP2GP ‘end game’ and record architecture convergence.• Supplier and Stakeholder Management: Working with suppliers and clinical stakeholders to develop and specify solutions to interoperability problems. Assessing the impact of introducing new systems into GP2GP records transfer process. Supporting the development of new requirements for GP2GP enhanced functionality and work with all key stakeholders to communicate these requirements. Executing formal clinical validationtesting with clinical colleagues leading to the accreditation of systems.• Training and Supplier Engagement at a national level: Keeping in line with the GP2GP project milestones, continual development and training suppliers at regular intervals.• Presentation and Communication Skills: Organized and presented internal knowledge transfer and imparted knowledge on HL7 data structures and modeling.

Responsibilities and Achievements• Stakeholder Management at various levels: Responsible for developing Telehealth Continua Conformance Pack in HL7 v3 CDA within the messaging team to build up the first pilot release that went live in Newham 2009. Liaised and worked with major suppliers, stakeholders and business analysts to meet deadlines.• Business Modeling: Developing clinical content models, archetypes and templates using OpenEHR/ CEN 13606 Reference Models for Lorenzo 3.5 maternity, mental health domains, NHS data dictionary data sets, discharge summary and clinical data capture forms.• Liaison with Suppliers and Industry Experts: Actively participated in the CMISG-Clinical Messaging Implementation Steering Group, Hl7 Working Technical meetings, Open EHR TAG meetings, LRA update meetings to keep to date with the messaging, terminology and concept model debates. • Prince 2 Certification: Prince 2 practitioner and understanding of SNOMED subset implementation along with concept binding within HL7 V3 CDA messaging. • Presentation Skills: Presented the MIM Conformance packs and message specification to various suppliers, NHS trusts and Department of Health representatives to finalize the agreement.• User Acceptance Testing: Responsible for extensive testing of the CFH workbench, schema conformance and testing SMD (Static Model Designer) used for creating static models aligned with HL7 RMIM.• Clinical Modeling and Change Process: Developed and Released Content for Podiatry Scoring and Evaluation Plan, Generic History, Checklist, Examination, Systems Examination, Honos forms, Licensed Content-Barthel Index, Braden Scale, Norton Scale, Berg Balance Scale, Glasgow Coma Scale, Tinetti Balance Assessment, Diabetes –New Patient Baseline Assessment, Bury’s Glaucoma an ENT assessment forms for Lorenzo 3.5.

Responsibilities and Achievements• Supporting Cerner Millennium application for NPfIT (National Programme for IT) in the London cluster for the live trusts/client sites.• Investigating and Resolving internal and external change/service requests from internal and external clients regarding issues on Cerner’s internal systems or client solutions such as PAS, Surginet, Radnet, FirstNet, CRM, A&E, Inpatients and Outpatients. • Running several queries on day to day basis using CCL (Cerner’s command Language) equivalent to SQL and debugging errors in VB source code. Also, running test scripts and doing builds in the internal and client domains within the Service Level Agreements.• Making enhancements in the builds and various solutions of the Cerner millennium solution as requested by the client. Achieved high ratings in the Cerner designed courses.• Updating share points, network drives and participating in Knowledge Transfers dynamically.• Completed training in PAS (Patient Administration System) and Automating the Scheduling workflow in Kansas City, Missouri, US (Headquarters of Cerner).

Web Registration Co-coordinator, Information Services• Management of the “Web Registration” project and providing technical support to students in any issues relating to e-mail access, halls net registration and wireless configuration.• Resolving And Analyzing networking problems, including on-campus network access and the dial-up service installation and troubleshooting (full support: Windows 95/98/ME/2000/XP and PDAs: Mac and Windows NT/3.11) • Administration of user rights to network services and network software using Console1, Active Directory, NWAdmin, Syscon and User manager for domains• Administration of the CHATeam (Computing Helpdesk Assistants) and organizing team meetings, review arising and old matters, gather suggestions and forwarding significant propositions to enhance the registration process. Producing weekly user surveys, wireless support evaluation and proposing potential changes need incorporating in the project.