My goal is to be better professional in field of hospitality with an over all world class experience of 16+ years with a proven ability to increase sales using strategic marketing and strong leadership skills. I have a strong background in customer services with excellent communication skills which helps me identify client preferences promptly to provide individualised service.
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Assistant Outlet ManagerThe H Dubai Oct 2019 - Oct 2022United Arab Emiratesperforms outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support and other Functions such as follows:*Set rules for routine tasks*Manage your team*Delegate and control the team and try to excel*Team Building -
Food And Beverage ExecutiveThe Leela Kovalam, A Raviz Hotel Feb 2018 - Jul 2019Trivandrum, Kerala, India*Participates in the recruitment, selection, and training of staff.*Supervise and schedule food and beverage staff.*Ensure customer satisfaction.*Resolve customer complaints, as well as internal conflict amongst staff.*Order and maintain inventory control costs.*Built teamwork in all duties related to conference various events, office operations, registration, and checkouts. -
Senior WaiterEmirates Flight Catering Aug 2012 - Jan 2018United Arab Emirates*Welcoming and Seating of Guest*Maintaining counters and serving customers. *Ensuring that areas of work and tables are kept to a high standard of cleanliness throughout the day.*Menu Verification.*Recommendation and Answering for customer Queries. -
Food And Beverage AssistantThe Convention Centre & Royal Suites Nov 2009 - Dec 2011Shuwaikh Free Trade Zone Safat, Kuwait*Welcoming Guest*Order taking*Upsell appetizers*Drove performance in customer relation and custodial assistance.
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Food And Beverage AssistantTravancore Court Hotel Jan 2008 - Dec 2008Thiruvananthapuram, Kerala, IndiaWork was mainly focused on the following:*Built teamwork in all duties related to conference various events, office operations, registration, and checkouts. *Drove performance in customer relation and custodial assistance. *Conference Cordination*Emphasise guest satisfaction in all department meetings and focuses on continues improvement.*Specialised in Multi cuisine Restaurant.*Expertise in handling Banquet operations and Planning.*Food Handling.*Culinary.*Guest Service. -
Food And Beverage AssistantJas Hotel Pvt Ltd Nov 2006 - Dec 2007Thiruvananthapuram, Kerala, IndiaAs an F&B associate i was focused on taking orders, ringing them up in the register, preparing the order, and cashing out the customer in a courteous and prompt manner.*Specialized in Multi cuisine Restaurant.*Expertise in handling Banquet operations and Planning.*Provided high standards of Customer Services in Coffee shop.*Ensuring quality and service norms to achieve customer satisfaction
Anoop S Abraham Education Details
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Hotel/Motel Administration/Management
Frequently Asked Questions about Anoop S Abraham
What is Anoop S Abraham's role at the current company?
Anoop S Abraham's current role is Restaurant Manager -Assistant Outlet Manager - Field of hospitality with an over all world class experience of 16+ years..
What schools did Anoop S Abraham attend?
Anoop S Abraham attended Chavara Institute Of Management - India.
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