Anoop U Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Delivering repeated success in structuring high-performing staff, streamliningprocesses, and implementing supporting technology to reduce expenditures, boost productivity, andincrease profits.Currently handling the Setup and Activations of All the new properties launching across Bengaluru to deliver a better customer experience. Alongside, handling the P&L of flagship properties in Bengaluru to ensure a better delivery of Customer experience and increasing the EBITDA

Bengaluru, Karnataka, India

Handled the Central Support function alongside Central Operations during the pre covid and post covid period successfully. Adopted a focused approach on each step to ensure that the primary KPI is always met, without causing any damage to the profitability of the units. Even got fortunate enough to be an interim city ops lead for a short span of 6 months, which in turn provided immense learning opportunities to understand the hardcore operations, in a better way. During this short period of… Show more Handled the Central Support function alongside Central Operations during the pre covid and post covid period successfully. Adopted a focused approach on each step to ensure that the primary KPI is always met, without causing any damage to the profitability of the units. Even got fortunate enough to be an interim city ops lead for a short span of 6 months, which in turn provided immense learning opportunities to understand the hardcore operations, in a better way. During this short period of time, Got enough opportunities to learn upfront about acquisitions and ground maintenance of the property. Another project which was executed successfully and is an integral part of the function is CDEC- Central Operations Team. Was fortunate enough to be the lead to successfully execute the central operations concept by designing, executing, and scaling up the operations process across the country, unifying all the cities. All these projects eventually contributed to the enhancement of customer experience across the country on a long term. Show less

Bangalore

The new chapter got added up as a new challenge came up the road to start a new focused team who will enhance the customer experience like anything and hence named- Customer Delight Team. Managed a team of well trained and highly dedicated employees who are working only with one key objective in mind- Customer Happiness. Consistently scaled the CSAT and reduced TAT on escalations through well focused coordination between the operations team and the customer.

Bengaluru Area, India

Started off my journey in the energy-packed startup co-living industry as a sales manager particularly focused on generating revenue by acquiring more clients. The targets were met through contacting qualified leads via calls and thorough followups using any mode.

Bengaluru Area, India

The primary job role at BYJU's included helping the development of business. Having worked for an emerging Edutech Institution, I have been associated to undertake projects that require me to specifically undertake and carry out workshops for students familiarizing them with the know hows of the product and induce targeted sales.

Quilon Area, India

Started off my career, by being part of a well-disciplined organization and working with multiple departments as a trainee. Over this period I was fortunate enough to observe, learn and understand how well every department should function. However, the major area of focus was on the Marketing department.

Master Of Business Administration (M.B.A.), Marketing And Human Resource Management

Activities and Societies: Active participant of Different Management Fests. Secured Several Prizes in All India Level Management Fests.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Activities and Societies: Active Member of Students Union and Held the position of Students Union General Secretary (2009-10)