Anoop Dhama Prince 2, Cemap Email & Phone Number

An adept professional carrying over 12 years of experience in top UK & UAE firms as Mortgage Consultant and Customer Relationship Manager. PRINCE 2 & CeMAP (Mortgage) Certified with a Post-Graduate degree in Business Management. Savvy in business flair, marketing and research skills.Here is a snippet of my Key Areas of Expertise👇Due Diligence | Upselling & Cross-Selling | CRM Programs | Sanctions (OFAC, UN, EU) | Reviewing CDD/EDD Information | Mortgage Interviews | Mortgage Products Consultancy | Risk Analysis | Monitoring Market Trends | Go-to-Market Plans | Product Development Life Cycle | BRM | FCA/Data Protection/Money Laundering/Fraud Prevention | Cross-selling Financial Products/Home Insurance | Compliance SOP | Banking | Real Estate | Food & BeverageNotable Achievements 🏆 AML, Prohibitions and Sanctions analyst at a top 5 UK bank. Led the team of 10 FTE to assist in the delivery of a Payment Protection Insurance project. Reviewed and resolved more than 150 complaints every week within the team related to mortgages, loans and credit card. Completed research, analysis and documentation of account activity and used personal judgment to determine appropriate actions that removed or minimized BSA/fraud exposure. Proposed process and procedure changes and assisted in projects designed to enhance the bank’s (Barclaycard, UK) overall deposit risk program. Grew revenue, increased Assets Under Management (AUM) of portfolio and inflows of net new money (NNM) by leveraging brand, channels and RM Network.Tools I am Savvy in 🎯Resolve | Charter | Respond | Vision+ | CinS | MS OfficeI love to….• Encourage and support others to take on responsibility, authority, and accountability.I possess….• Excellent Client Service Orientation, communication, interpersonal, negotiation, and conflict resolution skills.• Sound organizational skills having attention to detail.• Strong analytical and problem-solving skills.Want to know more about me? Let’s have a chat 👇