1) Responsible for the entire IT infrastructure of corporate headquarters and 8 remote offices located at different emirates of UAE.2) Provide leadership and direction for all kinds of IT operations and projects to all branches.3) Led enterprise wide disaster recovery projects and network architecture re-evaluation. 4) Defined, Updated, Documented and Published all IT policies, procedures and standards for the corporate office and branch offices.5) Manage routine maintenance jobs such as taking database backup for all the branches and head office, monitoring performance & install necessary security updates for all the 11 Servers, Update and maintain the job queues in Microsoft Dynamic NAV.6) Administration and support of all infrastructure including Windows Servers 2012 & 2016, Virtual Servers, Active Directory, DNS services, Wireless Networks, Biometric System, Firewalls, NAS Storages, POS Systems, PDT Machines, Mikrotik VPN routers etc.7) Maintenance and Support of Microsoft Dynamics NAV & LS Retail.8) Providing technical support to MS Dynamics NAV and POS (Point of sale) users. 9) Maintaining Kaspersky End Point Security and update security policies.10) Creating business Insights and reports for Finance, Stock Movement and daily sales and Purchases.

1) Responsible for entire technical operations, purchases and commercial operations.2) Responsible to focus on key customer sand complete sales process.3) Trouble-shooting the customers problems and promote company's clinic management software and IT related solutions.4) Conducting trials to demonstrate the benefits of software programs and IT related services.5) Visiting important customers.6) Responsible to report the market activity to the business head.

1. Windows Server active directory management and support.2. Manage all the computer hardware related issues at the Hospital.3. Installation, configuration and Troubleshooting of Computers, Peripheral Devices, Operating System, Application Software, Antivirus Software, Mail server, Microsoft Outlook & Office 365.4. Manage the general software issues and keep track of licenses.5. Manage LAN, WAN, Wireless, Biometric system & Access control.6. Take backups of the computer server.7. Contact vendors for repairs of computer hardware.8. Control the computer systems budgets and expenditures.9. Perform any other duties assigned by the IT Manager/ CIO from time to time.

1. Installation, configuration and Troubleshooting of Computers, Peripheral Devices, Operating System, Application Software, Antivirus Software, Outlook etc.2. Manages the implementation and support of the Student and Business Management System.3. Managing and maintenance of CCTV, DVR and Attendance System.4. Modifies and maintains software and System5. Diagnose and resolve problems and concerns associated with implemented information systems, network software applications and peripheral devices reported by academic and administrative users.6. Develop instructional materials and provide training for installed hardware and software to the teaching staffs and other members of the college community.7. Teaching the computer hardware and networking subjects to the engineering students of different levels.

1. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.2. Accurately document instances of hardware failure, repair, installation, and removal.3. Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.4. Support development and implementation of new computer projects and new hardware installations.5. Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract based installations.6. Manage the configuration and operation of client-based computer operating systems.7. Asset Management.

1. Work with end users to identify and deliver required PC service levels.2. Provide training and support to, end users and staff on computer operation and other issues.3. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.4. Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.5. Perform on-site diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.6. Receive and respond to incoming calls or e-mails regarding PC and/or hardware problems.7. Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.8. Monitor and test PC performance and provide PC performance statistics and reports.

1) On-site installations, testing and maintaining of modems, switched, Routers etc.2) Correction and repair of clients' broadband service.3) Equipment troubleshooting.4) Customer service and education.5) Detailed record keeping.