Anoop Parwani
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Anoop Parwani Email & Phone Number

Customer Experience Leader | Berkeley Haas | Mobikwik | Ex-ZEE5 at MobiKwik
Location: Gurugram, Haryana, India 7 work roles 1 school
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Current company
MobiKwik
Role
Customer Experience Leader | Berkeley Haas | Mobikwik | Ex-ZEE5
Location
Gurugram, Haryana, India
Company size
506 employees

Who is Anoop Parwani? Overview

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Anoop Parwani is listed as Customer Experience Leader | Berkeley Haas | Mobikwik | Ex-ZEE5 at MobiKwik, a company with 506 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Anoop Parwani.

Anoop Parwani previously worked as Associate Director - Customer Experience & Operational Excellence at Mobikwik and Customer Experience Lead at Zee5. Anoop Parwani holds Executive Program In Management from University Of California, Berkeley, Haas School Of Business.

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MobiKwik

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Profile bio

About Anoop Parwani

A seasoned professional in operational excellence and customer experience, specializing in strategicinitiatives powered by A.I., automation, and process enhancements, I've successfully elevated customersatisfaction and streamlined support operations. With a rich background spanning financial technology,media, e-commerce, and more, I've led impactful teams, implemented innovative tools, and consistentlyimproved key metrics.• Proven skills in:Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures for ensuring smooth operationsMentoring teams to work in sync with corporate parameters for achieving business goalsEstablishing SOPs and streamlining the workflow to enhance productivity innovatively• A keen strategist with expertise in devising plans for:Executing process improvement initiatives; implementing service standards for business excellenceFocusing on profitability by ensuring optimal utilization of resources with AI & Automation.

Current workplace

Anoop Parwani's current company

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MobiKwik
Mobikwik
Customer Experience Leader | Berkeley Haas | Mobikwik | Ex-ZEE5
haryana, india
Website
mobikwik.com
Employees
506
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7 roles

Anoop Parwani work experience

A career timeline built from the work history available for this profile.

Associate Director - Customer Experience & Operational Excellence

Current
Mobikwik

Gurugram, Haryana, India

May 2022 - Present

Customer Experience Lead

Zee5

Mumbai, Maharashtra, India

Feb 2019 - May 2022

Lead - Delegate Aquisition

Dun & Bradstreet

Mumbai Area, India

May 2018 - Feb 2019

Head - Customer Support, Logistics & Buyer Experience

Purplle.Com

Mumbai Area, India

Customer Support:Managing pre and post sale customer experience via phone, email support and ORM. Looking after the entire CC specific KPIs for Customer Satisfaction, Efficiency and Employee Development. Transition of outsourced contact center in house for better control and quality. Supervising and controlling organizational service quality to drive Net.

Jul 2015 - Apr 2018

Technical Support Assistant

Wipro Bps

Mumbai Area, India

Jan 2005 - Sep 2005
Team & coworkers

Colleagues at MobiKwik

Other employees you can reach at mobikwik.com. View company contacts for 506 employees →

SJ Seena Joseph Seena Joseph Colleague at Mobikwik South Delhi, Delhi, India, India View → RY Rahul Yadav Rahul Yadav Colleague at Mobikwik Mumbai, Maharashtra, India, India View → YV Yash Vishnoi Yash Vishnoi Colleague at Mobikwik Gurugram, Haryana, India, India View → GP Gaurav Paliwal Gaurav Paliwal Colleague at Mobikwik Noida, Uttar Pradesh, India, India View → KB Khalid Bhat Khalid Bhat Colleague at Mobikwik Khan Sahib, Jammu & Kashmir, India, India View → AG Aman Gupta Aman Gupta Colleague at Mobikwik Noida, Uttar Pradesh, India, India View → MA Md Ali Md Ali Colleague at Mobikwik Delhi, India, India View → KM Kajal Mahaur Kajal Mahaur Colleague at Mobikwik Delhi, India, India View → LC Lokesh Chadha Lokesh Chadha Colleague at Mobikwik Gurgaon, Haryana, India, India View → VV Vijaykumar Vishwakarma Vijaykumar Vishwakarma Colleague at Mobikwik Mumbai, Maharashtra, India, India View →
1 education record

Anoop Parwani education

FAQ

Frequently asked questions about Anoop Parwani

Quick answers generated from the profile data available on this page.

What company does Anoop Parwani work for?

Anoop Parwani works for MobiKwik.

What is Anoop Parwani's role at MobiKwik?

Anoop Parwani is listed as Customer Experience Leader | Berkeley Haas | Mobikwik | Ex-ZEE5 at MobiKwik.

Where is Anoop Parwani based?

Anoop Parwani is based in Gurugram, Haryana, India while working with MobiKwik.

What companies has Anoop Parwani worked for?

Anoop Parwani has worked for Mobikwik, Zee5, Dun & Bradstreet, Purplle.Com, and Confidential.

Who are Anoop Parwani's colleagues at MobiKwik?

Anoop Parwani's colleagues at MobiKwik include Seena Joseph, Rahul Yadav, Yash Vishnoi, Gaurav Paliwal, and Khalid Bhat.

How can I contact Anoop Parwani?

You can use AeroLeads to view verified contact signals for Anoop Parwani at MobiKwik, including work email, phone, and LinkedIn data when available.

What schools did Anoop Parwani attend?

Anoop Parwani holds Executive Program In Management from University Of California, Berkeley, Haas School Of Business.

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