Anoop Saxena Email & Phone Number

Mumbai, Maharashtra, India

Dixit Infotech is one of India’s leading System Integrator & IT Services Company with 44 years of enriching industry experience. We take pride in delivering innovative & cost-effective IT, digital & business solutions to our clients.The company was founded on January 1st 1979, with headquarters in Mumbai, India.We have extensive operations in all the major metros with Sales & Support services across the country. Our dedicated team of engineers & certified experts use cutting edge technologies to address customer needs & provide best-in-class services. No matter wherever you are, our competent IT professionals are just a call away. Our field engineers serve more than 100 cities and towns within 4 hours call to response.

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumabi

From October ’1 Team Computers Pvt. Ltd., Mumbai as Senior Business Development ManagerKey Result Areas:• Brainstorming with the business development team to create new project strategies• Identifying sales and services that would appeal to new clients• Managing company and client expectations• Reviewing timeframes and budgets• Creating sales pitches• Executing sales objectives• Managing client accounts• Finding and following new sales leads• Arranging business meetings and one-on-one conversations with prospective clients• Negotiating sales contracts• Preparing sales contracts; following company rules and guidelines• Building trust and long-term relationships with clients/customers• Managing records of sales, revenue, and other important data• Cultivating positive interactions and relationships with sales representatives, team leaders and managers, and executives to evaluate sales strategy and results• Developing ways to improve the customer experience and build brand loyalty

Mumbai, Maharashtra, India

From July’17 to 30 Sep 2020 Bharat It Services Ltd., Mumbai as Senior Manager-ServicesKey Result Areas:To manage the Business Operations (Service Delivery & Business Development Functions) of the branch Mumbai.• Ensure Service Delivery as per the SLA of the clients• Ensure Branch Service Revenue Performance as per defined target on month-to-month basis• Management of branch spares planning, consumption monitoring & control and re-cycling defective spare parts• Ensure maximum productivity of engineers and ensure optimum work load per engineer for greater effectiveness in the branch• Effective support and guidance to service engineers to help them achieve their optimum potential and individual business targets.• Make regular calls & visits to key customers to target more business from them & maintain excellent relations with customers• Meet new customers to generate new business.• Technical background with respect to IT infrastructure management services• Ensure weekly /monthly MIS is sent to HO through E

Bangalore, Karnataka

Handling Key Clients: SBI & it’s all Associates, Indian Bank, Quadpro, IBM, ACER, HAL, NCR, Radio City, SPICE HOT SPOTsEfficiently managed entire day-to-day activities covering wide functional areas include designing & developing the workflow program, debugging and troubleshooting of the application.Provided quality standards for operational areas & ensuring adherence to quality standards & leading efforts in developing & executing best practices & standard operating procedures targeting at organizational excellence. Ensured technical solutions are designed for performance, reliability, scalability, maintainability, supportability, business continuity, and business agility while leveraging industry’s best practices.

Gurgaon

I had lead the efforts for handling all customer relationship operations for the Service Centre in Delhi, Mumbai, Ahmedabad, Kolkata and Bangalore, along with a team of 50 members.I had an opportunity of designing the systems to facilitate smooth functioning of overall operations and enhance operational efficiency. I initiated the outsourcing of critical spares & manpower for call closure and managing new set up initiatives across India. I had a credit of increasing the customer satisfaction by providing technical support for call closures as per stipulated timeframe / SLA to branches.Fund raising had also been one of my key strengths and I have raised sufficient funds. Not only this, my skills at reporting and MIS also got me an appreciation certificate from sales service meets.What more, have I done here? Come connect with me to know more!

I shouldered the responsibility of troubleshooting & installation of computer peripherals and hardware. I worked on Novell Netware 4.2 in Servers and ready to servers for Bank Inspections, PC & Passbook Printer, PC & Passbook Printer, LAN, Novell Netware, Diskless M/c Connectivity, ACER GE300 and IBM X-SERIES 205.I handled major accounts here including SBI & its all Associates, Indian Bank, Allahabad Bank, UCO Bank and UBI Bank.My services and performance at Spice saw me winning several awards and appreciations including:• Management award “Long Service Award” after successful completion of five years in same industry.• Appreciation Letters from SBI branches for excellent performance.• Received one certificate from the company mentioning as Internal Management Auditor for ISO Activities.

Mba, Operations

MBA IN OPERATIONS

Bachelor Of Arts (B.A.), Economics

Diploma In Electronics & Communication, Electronics & Communication