Anoop Saxena Email and Phone Number
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Anoop Saxena personal email
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I am a confident, energetic and motivated leader with 24 years of management and leadership experience. I am working as Senior Business Development Manager for Bharat IT Services Limited, Mumbai handling Government/PSU Accounts as well as Corporate Accounts . I have demonstrated exceptional performance, within a team environment and working under own initiative. I have consistently worked towards improving the relationships and processes, whilst balancing customer service and business requirements.I have the ability to analyze existing customer-facing processes and redesign them to deliver enhanced customer experiences. My reputation is quite strong among the peers, clients and managers. I have contributed in introducing a system for enhancing overall operations. Also, streamlined the process of installing and commissioning UBR (Unlicensed Band Radio).If you have any questions regarding my profile or would want to connect with me for a job role. Feel free to contact me directly via my email: anoop290375@gmail.com or call me at +91 8105255155Specialties: • Customer Relationship Management•
Dixit Infotech Services Pvt Ltd
View- Website:
- disindia.com
- Employees:
- 81
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Senior Business ManagerDixit Infotech Services Pvt Ltd Apr 2023 - PresentMumbai, Maharashtra, IndiaDixit Infotech is one of India’s leading System Integrator & IT Services Company with 44 years of enriching industry experience. We take pride in delivering innovative & cost-effective IT, digital & business solutions to our clients.The company was founded on January 1st 1979, with headquarters in Mumbai, India.We have extensive operations in all the major metros with Sales & Support services across the country. Our dedicated team of engineers & certified experts use cutting edge technologies to address customer needs & provide best-in-class services. No matter wherever you are, our competent IT professionals are just a call away. Our field engineers serve more than 100 cities and towns within 4 hours call to response.
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Senior Business Manager - West ZoneTpmguru Feb 2023 - Apr 2023Mumbai, Maharashtra, India -
Senior Manager @ Bharat It Services LimitedBharat It Services Limited May 2021 - Jan 2023Mumbai, Maharashtra, India -
Sr. Business Developement ManagerTeam Computers Oct 2020 - May 2021MumabiFrom October ’1 Team Computers Pvt. Ltd., Mumbai as Senior Business Development ManagerKey Result Areas:• Brainstorming with the business development team to create new project strategies• Identifying sales and services that would appeal to new clients• Managing company and client expectations• Reviewing timeframes and budgets• Creating sales pitches• Executing sales objectives• Managing client accounts• Finding and following new sales leads• Arranging business meetings and one-on-one conversations with prospective clients• Negotiating sales contracts• Preparing sales contracts; following company rules and guidelines• Building trust and long-term relationships with clients/customers• Managing records of sales, revenue, and other important data• Cultivating positive interactions and relationships with sales representatives, team leaders and managers, and executives to evaluate sales strategy and results• Developing ways to improve the customer experience and build brand loyalty -
Senior ManagerBharat It Services Limited Jul 2017 - Sep 2020Mumbai, Maharashtra, IndiaFrom July’17 to 30 Sep 2020 Bharat It Services Ltd., Mumbai as Senior Manager-ServicesKey Result Areas:To manage the Business Operations (Service Delivery & Business Development Functions) of the branch Mumbai.• Ensure Service Delivery as per the SLA of the clients• Ensure Branch Service Revenue Performance as per defined target on month-to-month basis• Management of branch spares planning, consumption monitoring & control and re-cycling defective spare parts• Ensure maximum productivity of engineers and ensure optimum work load per engineer for greater effectiveness in the branch• Effective support and guidance to service engineers to help them achieve their optimum potential and individual business targets.• Make regular calls & visits to key customers to target more business from them & maintain excellent relations with customers• Meet new customers to generate new business.• Technical background with respect to IT infrastructure management services• Ensure weekly /monthly MIS is sent to HO through E
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Senior Manager-ServicesBharat It Services Limited Apr 2014 - Jun 2017Bangalore, KarnatakaHandling Key Clients: SBI & it’s all Associates, Indian Bank, Quadpro, IBM, ACER, HAL, NCR, Radio City, SPICE HOT SPOTsEfficiently managed entire day-to-day activities covering wide functional areas include designing & developing the workflow program, debugging and troubleshooting of the application.Provided quality standards for operational areas & ensuring adherence to quality standards & leading efforts in developing & executing best practices & standard operating procedures targeting at organizational excellence. Ensured technical solutions are designed for performance, reliability, scalability, maintainability, supportability, business continuity, and business agility while leveraging industry’s best practices.
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Senior Manager - Customer SupportShyam Telecom Group Nov 2007 - Mar 2014GurgaonI had lead the efforts for handling all customer relationship operations for the Service Centre in Delhi, Mumbai, Ahmedabad, Kolkata and Bangalore, along with a team of 50 members.I had an opportunity of designing the systems to facilitate smooth functioning of overall operations and enhance operational efficiency. I initiated the outsourcing of critical spares & manpower for call closure and managing new set up initiatives across India. I had a credit of increasing the customer satisfaction by providing technical support for call closures as per stipulated timeframe / SLA to branches.Fund raising had also been one of my key strengths and I have raised sufficient funds. Not only this, my skills at reporting and MIS also got me an appreciation certificate from sales service meets.What more, have I done here? Come connect with me to know more!
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Service Solution In-ChargeSpice Ltd., Joint Venture Of Modi Corp. And Olivetti Lexicon Ltd. Of Italy May 2000 - Jun 2007I shouldered the responsibility of troubleshooting & installation of computer peripherals and hardware. I worked on Novell Netware 4.2 in Servers and ready to servers for Bank Inspections, PC & Passbook Printer, PC & Passbook Printer, LAN, Novell Netware, Diskless M/c Connectivity, ACER GE300 and IBM X-SERIES 205.I handled major accounts here including SBI & its all Associates, Indian Bank, Allahabad Bank, UCO Bank and UBI Bank.My services and performance at Spice saw me winning several awards and appreciations including:• Management award “Long Service Award” after successful completion of five years in same industry.• Appreciation Letters from SBI branches for excellent performance.• Received one certificate from the company mentioning as Internal Management Auditor for ISO Activities.
Anoop Saxena Skills
Anoop Saxena Education Details
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Mdu, RohtakOperations -
Kumaun UniversityEconomics
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Govt. Polytechnic RampurElectronics & Communication
Frequently Asked Questions about Anoop Saxena
What company does Anoop Saxena work for?
Anoop Saxena works for Dixit Infotech Services Pvt Ltd
What is Anoop Saxena's role at the current company?
Anoop Saxena's current role is Senior Business Manager- Dixit Infotech Services Pvt. Ltd..
What is Anoop Saxena's email address?
Anoop Saxena's email address is an****@****ail.com
What schools did Anoop Saxena attend?
Anoop Saxena attended Mdu, Rohtak, Kumaun University, Govt. Polytechnic Rampur.
What are some of Anoop Saxena's interests?
Anoop Saxena has interest in Sale Service Meet, Animal Welfare, Team Mangement.
What skills is Anoop Saxena known for?
Anoop Saxena has skills like Team Management, Telecommunications, Service Delivery, Crm, Management, Networking, Outsourcing, Maintenance And Repair, Sla, Gsm, Vendor Management, Troubleshooting.
Who are Anoop Saxena's colleagues?
Anoop Saxena's colleagues are Mandeep Kumar Tripathi, Chandanbala Jain, Rajesh C, Suraj Pandey, Zahaid Sirkazi, Pankaj Sapkal, Aazim Mahmood Shaikh.
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Anoop Saxena
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