• Conducted financial audit of IT infrastructure maintenance accounts across 2 companies and identified over $1.8Million in savings due to accounting errors including accrual miscalculations, contact expirations, and amortization adjustments.• Consolidated IT Infrastructure budgets and vendors from 6 affiliate companies into single corporate level SAP budget. Partnered with Finance and Procurement to transition IT expenses from Oracle R12 eBusiness to SAP.• Partnered closely with IT Finance for budgeting, forecasting, monthly variance reporting, and researching any irregularities in the actuals.• Managed datacenter financial process including the creation of SAP purchase order requisitions, monitoring purchase order balances to purchase order, processing invoices ensuring accurate account assignment and performance to budget.• Selected to represent Vericast on the Michigan Diversity Council Advisory Board and served on the National Native American Summit Committee (November 2021).• Volunteered to serve as the Communication Co-lead for two Employee Resource Groups (ERGs) and responsibilities included coordinating events, publishing blog posts, and maintaining WordPress sites.

• Analyzed historical Procurement contract data for key vendors to identify over $500,000 of cost saving opportunities during the purchase order renewal process.• Tracked and collected relevant documentation as part of the IT due diligence process and supported the Vice President leading the IT mergers and acquisition evaluation teams.• Researched target industries and emerging technology trends as part of the mergers and acquisition evaluation process and internal technology strategy development.• Performed in-depth SAP general ledger research and analyzed over $16Million in actuals to construct a sound cost foundation for the development a multi-year IT strategy.• Drove company-wide IT metrics initiative to define executive reporting requirements and key performance indicators across multiple lines of business, drafted project roadmap to deploy an automated scorecard, and directed development of a Tableau dashboard proof of concept.• Built reporting process and metric templates to reduce production time for the CIO Monthly/Quarterly Business Review metrics by 78% (average 74 hours to average 16 hours).• Evaluated enterprise purchase-to-payment process, identified process change barriers and risks, as well as developed process improvement timeline combined with a change management plan.• Co-directed cost center restructure & business acumen improvement project to drive enhanced reporting accuracy and benchmarking.• Built templates and developed training materials to support launch of new IT budgeting process and Apptio adoption.• Managed the creation of multiple SharePoint sites to control distribution of leadership reports, collaborate with metric owners, and publish monthly operational presentations.

• Engaged as a financial analyst at Harland Clarke’s IT Analytics to provide metric, reporting, and process services.• Collaborated with team of analysts for deployment of Apptio IT business management solution including Cost Transparency and IT Planning.• Developed suite of CIO Dashboard metrics and produced CIO Monthly Business Review.• Drove collaboration with data stakeholders to collect, analyze and report required metric data.• Built reporting process and metric templates to reduce production time for the CIO Monthly/Quarterly Business Review metrics by 78% (average 74 hours to average 16 hours).• Owned program tracking and status reporting to Director of IT Analytics and Senior Vice President of IT Business Operations. • Evaluated enterprise purchase-to-payment process, identified process change barriers and risks, as well as developed process improvement timeline combined with a change management plan.• Completed Technology Business Management Analyst (TBMA) certification.

• Reviewed and validated data results for incomplete, duplicate, or outlier records and conducted research to complete records where necessary.• Identified key performance indicators, designed charts and graphs using pivot tables and charts.• Built complex tables to organize, simplify, and present data for published reports for national industry groups.• Consulted with clients on Microsoft Office solutions and provided technical support in Excel, Word, and PowerPoint.

Managed key financial aspects of security operations including budgeting, forecasting, monthly reporting, scorecard development, purchase orders, and advising Leadership Team.• Managed $58Million security operations budget including $10Million in capital depreciation.• Created business templates for prioritization of headcount, budget requests and capital investments resulting in time-savings for security management and year-over-year budget growth.• Developed Excel-based financial and operational scorecards across multiple security functions including Key Performance Indicators for Security Operations.• Developed joint finance/procurement process to ensure global purchase order compliance.• Directed multi-national annual purchase order process to ensure accuracy and timely completion of over 120 critical security operations purchase orders and reduce After The Fact purchase orders.• Participated in Vendor contract reviews and Request for Proposals process to ensure financial compliance with corporate policies.• Worked closely with key Vendors to enable procurement and financial best practices and policy compliance.• Built SharePoint solution for central financial reporting and collaboration with Controller’s Office.• Created PowerPoint training presentations to elevate fiscal & business acumen across organization.• Built team of financial leads and mentored leads on budgeting and forecasting process.• Owned financial planning meetings and assisted with team all-hands meetings.• Served on Special Project Advisory Board to develop and implement strategy for generating revenue to help supplement operational budgets and influence sales of Microsoft product licenses. • Consulted with Security Executive Council on scorecard bench-marking and program development task-forces.• Acknowledged as a Trusted Advisor and for “strong business partnership, skill in cross-group collaboration, and continual focus on stakeholders.”

General business management, development of presentation content, and Six Sigma training program management including scheduling, logistics planning, financial accountability and reporting. • Produced monthly organizational charts and schedule of key events, deliverables, and obligations.• Developed presentation content for internal and external meetings as well as industry conferences.• Implemented project-based accounting system to enable accurate financial reporting and forecasting.• Developed suite of monthly and quarterly reports including training cost recovery, controllable cost tracking, and financial accountability scorecards. • Managed comprehensive training program for more than 150 students in 3 levels of Six Sigma offerings.• Streamlined existing training operations process to increase efficacy by 30%.• Redesigned training registration process to improve efficiency, ease-of-use, and reporting.• Recognized by management as “performing at a high level of output as well as quality” while also demonstrating “great initiative, leadership, and strategic thinking.”

Centralized report development and production to support Consulting/Enterprise Services management.• Collaborated with key stakeholders on business requirements and development of report functionality.• Produced weekly and monthly suite of reports focused on sales opportunity reporting, consultant utilization, unbilled revenue, and engagement diversification.• Developed team scorecard to track reporting reliability, efficiency, and variability.• Improved complex reporting solutions and increased efficiency by an average of 80% per report.• Accountable for maintaining data and reporting integrity during Fiscal Year roll-over and system upgrades.• Collaborated with product teams to improve usability, tool functionality and reporting agility.• Owned relationship with key customer populations as Trusted Advisor and Reporting Advocate.• Delivered ad hoc reporting solutions as requested by consulting management.• Developed US Services Reporting SharePoint as secure report delivery solution with site security aligned to corporate legal guidelines and business policy.

Various roles within Microsoft Consulting/Enterprise Services including: US Business Operations Coordinator, US Subsidiary Headquarters Regional Operations Coordinator, West Region Headquarters Business Operations Coordinator, West Region E-Commerce Practice Administrative Assistant, Applied Technology Practice Group Assistant, MCS Interactive/IVS Practice• Managed Practice and General Manager calendars and prioritized meetings, owned accurate expense reporting, balanced financial reports, coordinated travel, and conducted research.• Reduced West Region Accounts Receivables from 11% to 2% by raising awareness and reporting AR status.• Screened Business Investment Funding requests to ensure policy compliance and resolved conflicts.• Served on US Operations Advisory Team to upgrade billing system including product evaluations, requirements definitions, user interface design, and integration/roll-out project plan.• Partnered with Regional Sales Teams to create a standardized cross-team rhythm of business calendar to improve collaboration and joint customer satisfaction.• Developed reporting solutions across multiple systems and internal tools to aid management.• Owned US registration process for annual Microsoft Technical Briefing, partnered on planning for on-site morale events, and ensured budget compliance.

Prepared escrow closing packages. Worked with Escrow Manager & Mortgage Broker to ensure all client documents were correct and included in package. Scheduled closing appointments with customers. Balanced escrow accounts to ensure accurate pay-outs and state regulatory compliance. Owned Account Payable for both escrow and mortgage businesses.