Anouk Paquette Email & Phone Number

Montreal, Quebec, Canada

Canada

Facilities management for Microsoft Quality control & properties management.Forecasting, budgeting, finances approvals. Oversee all operational aspects of the running of the 4 Microsoft offices; supervise and organise a team of coordinators and ensure that the high standards that the company expects are maintained whilst exceeding any service. Ensuring the.

Costa Rica

Post Covid-19 Operational destination opening.

Montreal, Quebec, Canada

Coordinate 7 vaccination sites, screening clinics and 3 deployments in Nunavik in community engagement, logistic and support to epidemic control and prevention.

Montreal, Quebec, Canada

Perform, on a provincial territory, assessments of Long-Term care facilities to deploy field teams on opening sites.

Montego Bay, Jamaica

• I served as the supervisor to international destinations including Cuba, Antiqua, Panama and Jamaica. Main contact for Emergency responses abroad while representing Canadians. I trained, managed and coached teams to.
• Ability to multitask and meet strict deadlines in fast pace settings while maintaining accuracy and adaptability.
• Offering tailored customer service to anticipate the needs of all clients and develop repeat business and brand loyalty.
• Training and coaching procedures to equip staff with the necessary tools to field customer grievances professionally and improve efficiency and time management skills.
• Act swiftly in times of crisis to ensure client safety and security. Effectively managed hurricane evacuation procedures, ensuring the safety off all 2,000 impacted clients.

Hull, Quebec, Canada

• I received progressive promotions during my first year of employment, from Front Desk Agent to the Group Sales Coordinator. I was responsible for effectively managing every step of the customer experience including.
• Manage all group reservations and negotiate contracts. Accommodate group needs with professionalism and courtesy.
• Ensure complete reception desk coverage with management responsibilities for shift changes.
• Respond to all customer enquiries and reservation requests judiciously to enhance the customer experience and build brand loyalty.

Associate Of Arts - Aa, Tourism And Travel Services Management

Certificate Of Completion, Creating Web Pages

Creating and coding web pages Free self Paced Tutorial FOR 2.4 CEU