As a socialmedia agent I was responsible for rightfully handling all incoming correspondance through multiple social media channels for 6 brands in total.

I wrote a thesis report, commisioned by Imagebuilders, on what the best marketing strategy would be for the company to enter the German market.

Student job

Toluna is a pioneer in the dynamic world of market research, data collection, reporting and visualization.My tasks as a Community Manager involved:• Animating and moderating community websites , driving increased participation and organizing campaigns to stimulate community involvement against measurable metrics• Participating in and setting up various marketing activities • Translating English texts into Dutch• Running Toluna’s social media presence on multiple platforms• Owning the customer service platform – providing the members with first-class customer support• Website/product testing for Research & Development team, escalating issues as necessary and providing general site support• Monitoring the e-reputation of Toluna on 3rd party sites, ensuring a sufficient company response when needed and escalating important issues to the management teamAdditional obtained personal title:• "Community Manager of the Month October 2015"​