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Anouk Van De Laar Email & Phone Number

Sr. Product Owner at Sonnet Insurance Company
Location: Canada, Canada, Canada 10 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Sonnet Insurance Company
Role
Sr. Product Owner
Location
Canada, Canada, Canada
Company size
184 employees

Who is Anouk Van De Laar? Overview

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Quick answer

Anouk Van De Laar is listed as Sr. Product Owner at Sonnet Insurance Company, a company with 184 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Anouk Van De Laar.

Anouk Van De Laar previously worked as Sr. Product Manager, Customer at Onlia and Product Manager, Customer at Onlia. Anouk Van De Laar holds Master Of Arts - Ma, Diversity Management from Tilburg University.

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Sonnet Insurance Company

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Profile bio

About Anouk Van De Laar

Results-driven CX Product Manager with over a decade of experience in developing exceptional digital customer experiences. I am passionate about genuine human connection, new technology, and cultivating innovation in customer-centric strategies.I played a pivotal role in Onlia’s evolution from its inception as a FinTech startup in 2017 to a leading digital insurance provider in Canada, leading to a successful sale in 2024. I took the lead in crafting and optimizing Onlia’s end-to-end digital customer experience, driving significant growth and operational excellence throughout the company’s transformative journey. I obtained two master's degrees with honours (Communication & Information Sciences, Diversity Management), and I'm trained in Design Thinking, Product Ownership, Agile and Scrum.

Listed skills include Communication, Social Media, Marketing Communications, Coosto, and 20 others.

Current workplace

Anouk Van De Laar's current company

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Sonnet Insurance Company
Sonnet Insurance Company
Sr. Product Owner
Canada
Website
sonnet.ca
Employees
184
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Company profile
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10 roles

Anouk Van De Laar work experience

A career timeline built from the work history available for this profile.

Sr. Product Manager, Customer

Current
Onlia

Toronto, Ontario, Canada

- Functioning Head of Customer Experience, leading Onlia’s digital product vision and strategy. I oversee the end-to-end customer journey, ensuring strategic alignment across all customer-facing products and initiatives.- Led the development and launch of transformative Web, App and IT projects, achieving a Net Promotor Score of 57 and 4.7 Trustpilot.

Dec 2022 - Present

Product Manager, Customer

Onlia

Toronto, Ontario, Canada

- Drove substantial improvement in customer retention by leading initiatives to revamp business-critical processes like payments, resulting in an 11% decrease in policy cancellations and a $2M increase in annual revenue. - Implemented Generative AI to optimize customer-facing processes, achieving a 36% reduction in support inquiries, significantly.

Jan 2021 - Dec 2022

Customer Experience Manager

Onlia

Toronto En Omgeving, Canada

- Single-handedly launched Onlia’s Voice of the Customer program to identify emerging trends, customer pain points and needs, demonstrating initiative and proactive leadership.- Provided actionable insights to enhance product offerings and improve customer experience, fostering a customer-first mindset and culture of continuous improvement.- Strategically.

Sep 2017 - Jan 2021

Team Lead

Coosto

Eindhoven En Omgeving, Nederland

- Coordinated the daily operations of the inside sales team, including people management (5 FTE), strategic planning, reporting, and process optimization.- Developed a structured framework for managing the RFI process, significantly enhancing response efficiency and streamlining the workflow. - Led cross-functional teams to handle complex RFIs, driving.

Nov 2015 - Sep 2017

Account Manager Client Support

Coosto

Eindhoven En Omgeving, Nederland

- Facilitated the sales process of our SaaS software platform and fostered customer loyalty. Within 6 months, I became responsible for supporting the CEO’s high-stakes sales activities, including securing major contracts with Fortune 500 companies and managing the global client base. - Performed contract negotiations, including legal review.

Nov 2014 - Sep 2017

Inside Sales Representative

Oro

Helmond

- Involved in the process of care mediation with a strong personalized focus on the patient. - Utilized negotiation skills to secure healthcare funding from the Dutch Care Assessment Centre (CIZ).

Sep 2012 - Oct 2014

Communications & Pr Specialist

Oro

Helmond

May 2013 - Jul 2014

Administrative Assistant

Oro

Helmond

Nov 2007 - Jul 2013
Team & coworkers

Colleagues at Sonnet Insurance Company

Other employees you can reach at sonnet.ca. View company contacts for 184 employees →

SH Sutton Hanna Sutton Hanna Colleague at Sonnet Insurance CompanyCanada, Canada View → DC David Carriere David Carriere Colleague at Sonnet Insurance CompanyCanada, Canada View → HP Hanvi P Hanvi P Colleague at Sonnet Insurance CompanyPickering, Ontario, Canada, Canada View → CH Carol Ho Carol Ho Colleague at Sonnet Insurance CompanyToronto, Ontario, Canada, Canada View → CH Caitlin Hotchkiss Caitlin Hotchkiss Colleague at Sonnet Insurance CompanyToronto, Ontario, Canada, Canada View → TS Tawsif Saleheen, Pmp Tawsif Saleheen, Pmp Colleague at Sonnet Insurance CompanyCanada, Canada View → AS Amruta Sakre Amruta Sakre Colleague at Sonnet Insurance CompanyMississauga, Ontario, Canada, Canada View → AC Amrit Chahal Amrit Chahal Colleague at Sonnet Insurance CompanyBrampton, Ontario, Canada, Canada View → AV Aarti Varma Aarti Varma Colleague at Sonnet Insurance CompanyHamilton, Ontario, Canada, Canada View → LJ Lorien Jones, Cip Lorien Jones, Cip Colleague at Sonnet Insurance CompanyGreater Toronto Area, Canada, Canada View →
3 education records

Anouk Van De Laar education

Master Of Arts - Ma, Communication And Information Sciences

Tilburg University

Graduated with honours

Bachelor Of Arts - Ba, Communication And Information Sciences

Tilburg University

Graduated with distinction

FAQ

Frequently asked questions about Anouk Van De Laar

Quick answers generated from the profile data available on this page.

What company does Anouk Van De Laar work for?

Anouk Van De Laar works for Sonnet Insurance Company.

What is Anouk Van De Laar's role at Sonnet Insurance Company?

Anouk Van De Laar is listed as Sr. Product Owner at Sonnet Insurance Company.

Where is Anouk Van De Laar based?

Anouk Van De Laar is based in Canada, Canada, Canada while working with Sonnet Insurance Company.

What companies has Anouk Van De Laar worked for?

Anouk Van De Laar has worked for Sonnet Insurance Company, Onlia, Coosto, Oro, and Universiteit Van Tilburg.

Who are Anouk Van De Laar's colleagues at Sonnet Insurance Company?

Anouk Van De Laar's colleagues at Sonnet Insurance Company include Sutton Hanna, David Carriere, Hanvi P, Carol Ho, and Caitlin Hotchkiss.

How can I contact Anouk Van De Laar?

You can use AeroLeads to view verified contact signals for Anouk Van De Laar at Sonnet Insurance Company, including work email, phone, and LinkedIn data when available.

What schools did Anouk Van De Laar attend?

Anouk Van De Laar holds Master Of Arts - Ma, Diversity Management from Tilburg University.

What skills is Anouk Van De Laar known for?

Anouk Van De Laar is listed with skills including Communication, Social Media, Marketing Communications, Coosto, Intercultural Communication, Policy, Microsoft Office, and Account Management.

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