Anousavanh Khattiyalath Email & Phone Number

Vientiane, La

Vientiane, La

Vientiane Capital, Laos

brand management CSD - Flavor (Mirinda & 7Up)

Vientiane Capital, Laos

Selected to be a part of Carlsberg remarkable journey in Asia Graduate Trainee Program, a leadership and talent program for Carlsberg future leaders. In 2 years, this journey will help me learn and deep-down understanding about myself and organization through working on several projects across LBC in 4 different functions (Supply Chain, Finance, Marketing & Sales)

Vientiane Capital, Laos

- Comforted anxious patients before procedures and listened to concerns, offering support and compassion to make patients relaxing and calm.- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.- Directed patients to exam rooms, fielded questions and prepared for physician examinations.- Collected and documented patient medical information such as blood pressure and weight.- Restocked supplies in the front office and operation rooms to stay in line with expected patient levels.- Assisted patients with basic care needs.

Vientiane Capital, Laos

- Helped sales professionals maintain customer relationships by making follow-up calls to recent buyers.- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.- On-site sale and provide services to rural area customers.- Contacted customers to immediately find resolutions for escalated issues.- Completed as many as 50 outbound calls each day to warm and cold leads.- Tracked leads in excel, maintaining a robust database of contacts and sales activities.- Completed daily outbound calls, up to 5 hours per day.- Demonstrated products to customers, answered questions and redirected objectives to positive features.

Vientiane Capital, Laos

- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.- Answered multi-line phone system, routing calls, delivered messages to staff, and greeted visitors.- Prepared meeting materials and took clear notes to distribute to stakeholders.- Delivered clerical support by handling a range of routine and special requirements.- Performed administrative duties and staff support tasks.- Maintained status reports for client projects.- Sorted and organized files, spreadsheets, and reports.- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.- Gained operational knowledge and supported departmental needs.- Answered and transferred incoming telephone calls, taking messages for various staff members.- Researched and reviewed the information in support of daily objectives.

Vientiane Capital, Laos

- Produced professional reports, documents, and presentations for project needs.- Managed client communication distribution during ongoing projects.- Maintained open communication by presenting regular updates on project status to customers.- Provided clerical assistance to senior project staff.- Performed on-site translator (Chinese-English-Lao) for the manager.- Collaborated with senior leaders to manage English and Chinese documents.- Collaborated with customers to collect requirements and determine any issues of concern.- Collaborated with senior leaders to create job bids for new projects.- Conducted research to assist with routine tasks and special projects.

Vientiane Capital, Laos

- Referred to reference materials such as dictionaries, lexicons, and encyclopedias to verify translation accuracy.- Translated legal and research materials from Lao to English and English to Lao.- Interpreted at appropriate language level of students.

Bachelor Of Science - Bs, Project Management, 3.13

Activities and Societies: - Volunteer for TED Talk x NPU - Member of International Student Union - Member of Photography Club- CSC.

Foundation, Chinese, 3.6

- Completed professional development in Chinese language for business factors. - Working as a teacher assistant and class head girl.

High School Diploma, 9/10

Activities and Societies: member of a photography club- elected to the class head girl from 2014-2017 - awarded as the class of 2017 1st.