- Improve quality/differentiation of content to tell a story to our targeted audience that aligns with our goals to inform people of Who we are, What we do, How it helps; Also informs EB audience of our Cause, Community, & Career.- In addition to creating content for Concentrix Corporate channels, I also created content for our Catalyst branch page - Oversee our social media influencer marketing group - Assist in RFP process for content/listening tools- Train AI models to better gather brand sentiment data- Work alongside social media manager to understand company social media strategy and goals and assist with upcoming requests and campaigns- Help gather data and analytics of KPIs for the monthly report - Drive traffic to Catalyst & Concentrix websites to help position Catalyst as a futuristic tech and CX solution & design leader and Concentrix as full CX solution and tech leader.

- Create, brainstorm & assist content & campaigns for all social media channels (Instagram, Tiktok, LinkedIn, Twitter, Facebook) focusing on Employer Branding & B2B outreach.- Implement creative and new social ideas that differentiate Concentrix from competitors to help obtain top talent for recruitment.- Work closely and collaboratively with regional social media teams in social planning & posting.- Executed social audits for 260+ LinkedIn profiles to ensure a consistent brand look & feel is present among Senior Executives to help effectively amplify the Concentrix brand.- Report to the Director of External Marketing- Use listening skills to translate communications to detailed and concise information for weekly Corp/Regional meetings -Be one of the faces of our company on TikTok topromote and highlight trending/relevant topics for brand awareness, follower growth and #LifeAtConcentrix