Anquam Mahamoud Email & Phone Number

Saint Paul, Minnesota

-Provided leadership and technical direction for the development and management of the MNsure individual market application, eligibility, and enrollment process. Provided oversight, interpretation, and implementation of the Affordable Care Act (ACA) and relevant state statutes to ensure operational compliance.-Responsible for bottom line decisions pertaining to operational revenue and budgets, exceeding $50M annually.-Spearheaded the streamlining of communication efforts with the Center for Medicare and Medicaid (CMS), MNsure staff, MNIT, IBM CURAM, Department of Human Services, Department of Health, Department of Commerce, Governor’s Office, and Center for Consumer Information and Insurance Oversight (CIIO).-Prepared annual strategic plans and ensured MNsure operational efficiency during Open Enrollment and the Special Enrollment Period. Implemented and oversaw annual strategies to boost Individual Market

Saint Paul, Minnesota

- Effectively created, maintained and fostered relationships with internal and external partners. Provided service and technical support for enrollment, eligibility, and payment of QHP products to site operations and contracted health plans.- Efficiently monitored and accounted transactions relating to Qualified Health Plan enrollment, consumer education and premium payments. Demonstrated expert knowledge of Affordable Care policy to internal and external stakeholders. Ensured the completion of consumer data search and analysis, data collection and grouping, data entry, data checking, data validation, and data clean up. Generated requested reports for the Business Operations and Contact Center teams.- Established and evaluated processes as it relates to the implementation of systems; Supporting new purchasing strategy initiatives in the form of pilot projects, innovative contract options and new legislative mandates.- Improved relations with MNsure-certified health and dental insurance plans by establishing trusted relationships and cultivating reliable communication networks to ensure better service for over 70,000 enrollees. - Improved organizational performance by recommending approaches for operational improvement activities, new data collection procedures, ensuring timely input to team discussions. - Managed and provided leadership, mentorship and direction to 3 business support staff.

Executed creative problem solving skills in managing three independent departments transportation, accounting and staff; while ensuring on time quality services. Analysed budget proposals, financial reports and expenditures, and develop recommendations for budget allowances. Monitored departmental expenditures to ensure proper allocation of budgeted funds on a monthly basis. Streamlined accurate completion and filing of agency and governmental reports. Established and implemented internal guidelines to follow regularly changing insurance policies and health care law.; Directed a 260 person independent living and community service for elderly and individuals with physically and/or developmental disabilities.•Successfully developed procedures and training programs for staff, PCA and Nurses to establish safe and quality health care practices.•Optimized and controlled $2 million in operating budget. Analysed budget proposals, financial reports and expenditures, and develop recommendations for budget allowances.