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Anri T. Email & Phone Number

シニアカスタマーサクセスマネージャー at LinkedIn
Location: Greater Tokyo Area, Japan, Japan 13 work roles 4 schools
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Current company
LinkedIn
Role
シニアカスタマーサクセスマネージャー
Location
Greater Tokyo Area, Japan, Japan
Company size
23970 employees

Who is Anri T.? Overview

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Anri T. is listed as シニアカスタマーサクセスマネージャー at LinkedIn, a company with 23970 employees, based in Greater Tokyo Area, Japan, Japan. AeroLeads shows a matched LinkedIn profile for Anri T..

Anri T. previously worked as Senior Customer Success Manager at Linkedin and Career transition at Career Break. Anri T. holds Oxford Artificial Intelligence (Ai) Programme, Artificial Intelligence from Saïd Business School, University Of Oxford.

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Profile bio

About Anri T.

🔥Expert in SaaS Customer Success🔥Opportunity aware CSM🔥Best CSM in Global Automotive enterprise sector🔥Succeeded in scalling and expanding business 🔥Built a Top tier Customer Success Management team

Current workplace

Anri T.'s current company

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LinkedIn
Linkedin
シニアカスタマーサクセスマネージャー
Koto City, Tōkyō-to, JP
Website
linkedin.com
Employees
23970
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Company profile
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13 roles

Anri T. work experience

A career timeline built from the work history available for this profile.

シニアカスタマーサクセスマネージャー

Linkedin

Koto City, Tōkyō-to, JP

Senior Customer Success Manager

Current
Linkedin

Sunnyvale, CA, US

  • Customer size: SMB + Enterprise Region: Mainly Japan
  • Led customer engagement initiatives resulting in an increase in customer retention and satisfaction.
  • Developed and executed account planning strategies improving key performance indicators (KPIs)
Jan 2023 - Present

Career Transition

Career Break
Dec 2022 - Jan 2023

Channel Customer Success Manager

Udemy

San Francisco, CA, US

  • Customer size: Partner Region: Mainly Japan
  • Spearheaded global customer engagement strategies, enhancing customer retention.
  • Conducted user events as a speaker, engaging over 1,000 Udemy Business users, enhancing user satisfaction.
  • Collaborated with cross-functional teams to optimize customer success processes, resulting in increased sales.
Jan 2022 - Nov 2022

Customer Success Lead

Synspective Inc.

Koto-ku, Tokyo, JP

  • Customer size: Enterprise Region: Mainly JapanStart up PMF support
  • Directed global customer success operations at Synspective Inc., improving customer satisfaction scores.
  • Implemented effective account planning techniques, leading to increase in customer retention.
Jun 2020 - Jan 2022

Maternity Leave 産休

Synspective Inc.

Koto-ku, Tokyo, JP

Jun 2021 - Nov 2021

Customer Success Manager

Autodesk

San Francisco, CA, US

  • Customer size: Global Enterprise Region: Japan plus all overseas Automotive Industry dedicated CSM
  • Managed customer success for global Automotive clients (Nissan, Mitsubishi Motors, Toyota and Honda Japan HQ and overseas mainly design departments) leading to a 30% + total contract growth.
  • Awarded CSM of the Year for Global Automotive in 2019 for outstanding performance and customer engagement.
  • Developed and maintained strong relationships with key stakeholders, ensuring high levels of customer satisfaction.
Oct 2017 - May 2020

Customer Success Manager

Hubspot

Cambridge, Massachusetts, US

  • Customer size: SMB Region: Mainly Japan
  • Strategically managed customer accounts to enhance engagement and retention.
  • Implemented effective SaaS sales strategies to drive significant sales growth.
  • Demonstrated strong problem-solving and multitasking skills to contribute to team success.
Jul 2016 - Sep 2017

Office 365 Technical Support Engineer

Microsoft

Redmond, Washington, US

  • Provided technical support for Office 365, resolving complex customer issues and enhancing customer satisfaction.
  • Collaborated with cross-functional teams to improve product offerings and support services.
  • Achieved a 95% customer satisfaction rate through efficient issue resolution and proactive support.
Apr 2015 - Jun 2016

プロダクトマーケティングマネージャー

Microsoft

Redmond, Washington, US

  • Led global marketing initiatives for Office 365, driving significant product adoption and sales growth.
  • Developed and executed marketing strategies to increase customer engagement and retention.
  • Collaborated with cross-functional teams to optimize marketing campaigns and drive results.
Oct 2013 - Apr 2015

Vpcc Product Trainer At Nec Solution Innovators, Ltd.

Nec Corporation

Tokyo, JP

  • Trained and supported sales engineers on VPCC products to enhance their understanding and usage.
  • Demonstrated strong problem-solving skills and customer engagement abilities.
  • Achieved a 20% increase in sales engineer product knowledge and a 15% improvement in customer satisfaction.
Mar 2011 - Sep 2013

Datacenter Server Monitoring At Sony Global Solutions Datacenter

Sony

Tokyo, JP

Monitored and maintained datacenter servers, ensuring optimal performance and uptime.Demonstrated strong problem-solving skills and technical expertise.

Jan 2006 - May 2008
Team & coworkers

Colleagues at LinkedIn

Other employees you can reach at linkedin.com. View company contacts for 23970 employees →

LB Lakka Basa Lakka Basa Colleague at Linkedin Bengaluru, Karnataka, India, India View → JD Johnvkvxt0709-172643 Doe Johnvkvxt0709-172643 Doe Colleague at Linkedin San Francisco Bay Area, United States View → AV Annija Vaivode Annija Vaivode Colleague at Linkedin Riga, Latvia, Latvia View → DK Dinesh Kumar Verma Dinesh Kumar Verma Colleague at Linkedin Jaipur, Rajasthan, India, India View → CG Cristiane Golin Cristiane Golin Colleague at Linkedin Spain, Spain View → JD Johnqmixn0918-231433 Doe Johnqmixn0918-231433 Doe Colleague at Linkedin San Francisco Bay Area, United States View → JD Johnaefq00620-140304 Doe Johnaefq00620-140304 Doe Colleague at Linkedin San Francisco Bay Area, United States View → WM Woodrow-Hzhqh4N1 Mathews-Esrnelti Woodrow-Hzhqh4N1 Mathews-Esrnelti Colleague at Linkedin San Francisco Bay Area, United States View → TD Trent-Qujumwlh Doe Trent-Qujumwlh Doe Colleague at Linkedin San Francisco Bay Area, United States View → JD Johnqqe3K0503-133849 Doe Johnqqe3K0503-133849 Doe Colleague at Linkedin San Francisco Bay Area, United States View →
4 education records

Anri T. education

Oxford Artificial Intelligence (Ai) Programme, Artificial Intelligence

Saïd Business School, University Of Oxford

The Best Presentation Award, Business Strategy

Japan Market Expansion Competition (Http://Www.Jmec.Gr.Jp/About-Jmec)

Bachelor’S Degree, English And Japanese

Nagoya Women'S University

Education record

William Woods University
FAQ

Frequently asked questions about Anri T.

Quick answers generated from the profile data available on this page.

What company does Anri T. work for?

Anri T. works for LinkedIn.

What is Anri T.'s role at LinkedIn?

Anri T. is listed as シニアカスタマーサクセスマネージャー at LinkedIn.

Where is Anri T. based?

Anri T. is based in Greater Tokyo Area, Japan, Japan while working with LinkedIn.

What companies has Anri T. worked for?

Anri T. has worked for Linkedin, Career Break, Udemy, Synspective Inc., and Autodesk.

Who are Anri T.'s colleagues at LinkedIn?

Anri T.'s colleagues at LinkedIn include Lakka Basa, Johnvkvxt0709-172643 Doe, Annija Vaivode, Dinesh Kumar Verma, and Cristiane Golin.

How can I contact Anri T.?

You can use AeroLeads to view verified contact signals for Anri T. at LinkedIn, including work email, phone, and LinkedIn data when available.

What schools did Anri T. attend?

Anri T. holds Oxford Artificial Intelligence (Ai) Programme, Artificial Intelligence from Saïd Business School, University Of Oxford.

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