Angeliki Roussou Email & Phone Number

The Hague, South Holland, Netherlands

Support the effective management of financial, operational, and administrative processes for SBTi, P4G, and PACE platforms within WRI. Work closely with cross-functional teams to ensure compliance, drive operational efficiency, and support successful program outcomes.• Lead budgeting, financial reporting, and cash flow management, ensuring accurate and timely submissions to all donors.• Prepare and deliver comprehensive financial and narrative reports, meeting donor expectations and compliance requirements.• Manage the processing of contracts, subgrants, and payments, ensuring adherence to internal and donor policies.• Coordinate internal and external events, workshops, and conferences, ensuring seamless execution and high-impact outcomes.• Collaborate with SBTi, P4G, and PACE teams to ensure smooth project implementation and alignment with strategic goals.• Provide guidance and support to staff on navigating internal systems, processes, and best practices to improve overall efficiency.• Ensure compliance with all grant requirements, facilitating audits and compliance checks as necessary.

Sydney, Australia

Manage end-to-end facets of academic operations of The Hotel School campuses. Collaborate with senior management regarding data management. Carry out analysis of existing operations and provide robust recommendations to enhance overall performance. Establish and maintain positive relationships with internal/external key stakeholders to ensure compliance with policies and procedures. Supervise a team of highly qualified employees to drive school performance. • Accomplished student enrolment targets for the last three years.• Soured, trained, and mentored new and existing staff members to improve individual performance.• Tracked and resolved various complex issues to enhance customer satisfaction levels.• Ensured compliance in accordance with school standards and protocols as well as delivered exceptional customer service.

Sydney, Australia

A unique partnership between Southern Cross University and Mulpha Australia.

Sydney, Australia

Delivered exceptional services to streamline organisational and administrative operations. Educated talented students about various programs/courses, academic policies, and procedures. Conducted analysis of organisational requirements and suggested strategic solutions and roadmaps to drive academic performance. Provided a friendly working environment to students and staff members.• Showed initiative by exercising analytical thinking and problem-solving in a variety of ways.• Enhanced 30% institute performance by delivering remarkable support to managers and co-workers.• Supervised and improved departmental operations via aggressive process overhaul and attention to quality.• Designed, developed, and executed administrative functions to prioritise job operations.• Improved workflows and removed unnecessary processes in close collaboration with senior management.• Oversaw and maintained high levels of quality assurance, including course evaluation and course approval procedures.

Agricultural University Of Athens - Department Of Food Science And Technology

Oversaw overall aspects of university administration of student lifecycle and budget management. Fostered and fortified operational model to support and promote high-quality customer service culture. Played a pivotal role in carrying out research and development of new programs in line with current market requirements. Managed end-to-end facets of the student life cycle from registration/admission to graduation. Supervised overall administrative tasks and personnel and supervised budget development and adherence. • Enhanced and maintained operational performance via hard work and dedication.• Evaluated numerous university processes whilst coordinating with the examination department.• Ensured delivery of quality assurance standards by overseeing program efficiency and policies and procedures compliance.• Devised and delivered financial needs regarding running the department’s administration and management.

Athens, Greece

• Developed and initiated projects, managed costs, and monitored performance.• Planned and overseen the realisation of a European Commission funded project.• Engaged in vast range of activities including seeking project funding, ideation, project management, and e-learning content development for vocational educational training.• Updated operational methods and oversaw accounting procedures for improved efficiency.• Modified and directed project plans to meet organizational needs.• Drove team success through shared vision and recognition of quality performance.• Orrganised a series of training seminars in Ireland, Italy and Greece, managing a budget of 500,000 Euros.

Athens, Greece

• Managed laboratory’s project activities (monitoring, implementation, reporting), ensuring delivery on time, on budget, in accordance with procedures.• Responsible for the quarterly and yearly financial management / reporting (with a total turnover of 1,500,000 Euros), auditing and organization & facilitation of dissemination activities.• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.• Documented project progress to fulfil project requirements and establish traceability.• Adhered to budget requirements with excellent planning and consistent expense monitoring.• Engaged across a wide range of administrative tasks from diary management and travel arrangements to internal / external meetings, correspondence / meeting minutes preparation and researchers’ performance reviews scheduling.

Athens, Greece

• Research for the financial consultative reports for the Improvement of Urban and Railway Transport in cooperation with the Greek Government and the European Commission. • Participation in financial reporting and project management capacity, in a range of European projects.

Certificate In Operations Management

Msc., Business Administration & Management Of Food And Agriculture

Pgdip., Urban And Regional Planning

Bsc, Economic And Regional Development